By all means DM them privately, as they ask, but be prepared to go public again, at any time.
I had a Christmas order - that I was still building - deleted because it was less than the suddenly raised ยฃ90 minimum charge. They refused to reinstate it (claimed to be unable to fibd it) so I took my money to Tesco.
@RuariJM@RuariJM Hello, It's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please follow us and share with us via DM your phone number to allow us probe further. Thanks
@Ocado bad delivery today driver carried in all my bags (10) in one go crushing the products inside even 3 tins were badly dented , had I been in a supermarket I would not of purchased them with dents in .
@jackievercesi@jackievercesi Hello, It's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please follow us and share with us via DM your phone number to allow us probe further. Thanks
@Ocado I had an order booked for this afternoon. Yesterday evening I tried to edit it but got the message I was too late, which is fine. Today I'm the app it's showing I'm editing the order and need to check out but I can't. Is my order actually accepted for today?
@Archie_Bakes@Archie_Bakes Hello, It's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please follow us and share with us via DM your phone number to allow us probe further. Thanks
@artois27h@artois27h Hello, It's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please follow us and share with us via DM your phone number to allow us probe further. Thanks
@9oclockatnight@9oclockatnight
Hello, It's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please follow us and share with us via DM your phone number to allow us probe further. Thanks
@iknitpink@Ocado@iknitpink Hello, It's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please follow us and share with us via DM your phone number to allow us probe further. Thanks
@MsVictoria2@MsVictoria2 Hello, It's unfortunate for the challenge encountered. We would like to closely took at the concern raised. Please follow us and share with us via DM your phone number to allow us probe further. Thanks