Help Kit – Turn Notion into a Help or Doc site

⚡️Turn your @NotionHQ docs into a self-service Knowledge Base for your customers – no code required.

By @sobedominik

#notion #knowledgebase #helpdocs #nocode

[Help Kit – Turn Notion into a Help or Doc site @HelpkitHQ]

Also shipped:

→ Revamped chat table UI
→ Search by question, user ID, or email
→ Markdown rendering in chat history
→ Cleaner AI settings page

Go check it out ✨

→ Full changelog: https://t.co/CQvAtDTzkc

8/8

[Help Kit – Turn Notion into a Help or Doc site @HelpkitHQ]

Big HelpKit AI update just dropped 🔍

New Insights dashboard, email capture, unlimited chat history, and a bunch of quality of life improvements.

🧵 Here's what's new ↓

1/8

[Help Kit – Turn Notion into a Help or Doc site @HelpkitHQ]

New: Ask for email before chat 📧

Prompt users to enter their email before starting a conversation. Great for follow-ups.

Using the JS widget? Set it programmatically:

Helpkit.setContactFields({
email: "[email protected]"
})

7/8

[Help Kit – Turn Notion into a Help or Doc site @HelpkitHQ]

We are really proud to power the help centers of universities such as the MIT, hyper-growth SaaS such as Softr all the way to huge B2C consumer apps like stoic.

They all write their help articles in Notion and use HelpKit to turn it into a professional help center 💪

[Dominik Sobe ツ @sobedominik]

✅ Fully integrated @HelpkitHQ inside Redreach now.

This is my perfect funnel now to reduce support tickets for my Reddit marketing SaaS:

1. User has a question about a feature → get help right within the app:

Every feature now has a little ℹ️ icon you can press and get help right inside the app via HelpKit's widget SDK.

2. User has an issue → browse our Notion based help center

3. User still has an issue → chat with our custom trained HelpKit AI chatbot

4. User still has an issue → User lands on HelpKit contact form and gets article suggestions based on subject input

5. User still has an issue (we hopefully will rarely get here) → Submit support ticket and get a fast human written answer 💪

6. I then take the support ticket TLDR and immediately write a help article in Notion about.

7. Sync with HelpKit knowledge base including HelpKit AI and boom!

Next time someone has the same question the mechanisms above will get them their answer even faster and I have to deal with less support tickets 👊

Genuinely excited about this customer support workflow!

[Dominik Sobe ツ @sobedominik]

Spending the day today FINALLY creating @tryredreach help center with @HelpkitHQ and it's starting to look GOOOD

ngl i am biased AF but I love using HelpKit for support docs

i write everything conveniently in Notion and HelpKit turns it into a UX optimized site

[Help Kit – Turn Notion into a Help or Doc site @HelpkitHQ]

📲 HelpKit for Mobile Apps is here 🚀

You can now embed a native help center directly in your consumer app that actually feels like it belongs there.

[Dominik Sobe ツ @sobedominik]

🔥 Guys, I think I COOKED something special...

Introducing HelpKit for Mobile Apps! 📲

You can now embed a native help center directly in your consumer app that actually feels like it belongs there.

🔴 Live on Product Hunt today (Link below)

📱 React Native SDK (Swift coming soon)

📝 Ready-made mobile app FAQ template

⚡ Edit in Notion → Sync → No app update needed

📉 60-80% fewer support tickets

Perfect for consumer app founders ready to automate support so you can get back to building and growing.

If you have a second would love your support on Product Hunt! 🚀

Link in first comment 👇

[Help Kit – Turn Notion into a Help or Doc site @HelpkitHQ]

@phuctm97 @sobedominik crazy question Phuc 🍜🐓📍

[Help Kit – Turn Notion into a Help or Doc site @HelpkitHQ]

🖼️ Images are faster than ever!

After Notion's outage affected public images, we built a robust solution that caches all your content on our servers.

The Result: ⚡ instant loading + complete independence from future Notion issues. Deployed automatically across all plans!

[Help Kit – Turn Notion into a Help or Doc site @HelpkitHQ]

@jackfriks In case you are now also looking for using Notion to create a help center - please save yourself the hassle 😌 👉👈

I’ll let @sobedominik know to get you a good discount hehe

https://t.co/wdts6N5oQa

[Dominik Sobe ツ @sobedominik]

Writing help docs for your startup manually is a waste of time.

I used ChatGPT + Notion + HelpKit to ship a complete documentation article for my new feature in < 15 minutes.

I'm biased but there's NO better way 😉

Here’s how you can too 👇

[Help Kit – Turn Notion into a Help or Doc site @HelpkitHQ]

🚀 New Feature: Custom Backend Authentication 🔐

With this update, you can now authenticate your visitors using your own login system and fully control who can access your knowledge base – ideal for 🏭 enterprise and 👀 internal documentation use cases.

See how it works 👇

[Help Kit – Turn Notion into a Help or Doc site @HelpkitHQ]

🚀 New Feature: Custom Backend Authentication 🔐

With this update, you can now authenticate your visitors using your own login system and fully control who can access your knowledge base – ideal for 🏭 enterprise and 👀 internal documentation use cases.

See how it works 👇

[Dominik Sobe ツ @sobedominik]

Nothing better than stumbling on your own product while checking out another. The HelpKit support widget spotted in the wild 🦌👀

Widget & UI by @HelpkitHQ and help articles written directly in Notion.

My email inbox is getting out of control, so I gave @LeaveMeAloneApp by @dinkydani21 and @JamesIvings a try. It basically allows you to unsubscribe from all your annoying newsletters super fast.

Worked really well! Highly recommend using it to get rid of your spam.

[Help Kit – Turn Notion into a Help or Doc site @HelpkitHQ]

If you know, you know.