Helpshift

The AI-Native Player Engagement Platform. Transforming player conversations into growth opportunities. See the future of engagement.

[Helpshift @helpshift]

Explore how @SYBOgames elevated player support with Helpshift's in-game chat, boosting efficiency and delighting 150 million monthly players with:
👉 95% deflection rate
👉 4.3 CSAT
👉 80% boost in agent productivity

📈 Read here: https://t.co/GKARHlMwcv

@subwaysurfers

[Helpshift @helpshift]

Stop building exit ramps. Start building Player Lifetime Value.

See the AI-Native Platform in Action today. View the New Platform https://t.co/rieO5v51aT

#PlayerEngagement #GamingIndustry #Helpshift #LTV #PlayerObsessed

[Helpshift @helpshift]

GDC 2026 is our S.H.I.F.T. moment and Helpshift will be everywhere.
https://t.co/mHD0Vvg3rZ

#GDC2026 #Helpshift #Gaming #PlayerEngagement #Retention

[Helpshift @helpshift]

Proving AI Can Produce Results: Helpshift's Evolution into Player Engagement.

Tuesday, March 10 | 2:00pm - 2:30pm
Location: Room 2000, West Hall

And Book a Meeting with us to Experience the S.H.I.F.T. at GDC 2026
https://t.co/e2SJPziRTz
#helpshift #ai #aiagents #gaming

[Helpshift @helpshift]

Reactive, ticket-based support is over.
Book a Meeting with us to Experience the S.H.I.F.T. at GDC 2026
https://t.co/cTcITIeDkO

[Helpshift @helpshift]

Experience the S.H.I.F.T. at GDC Festival of Gaming 2026.

This GDC marks a turning point. Helpshift will be unveiling its next chapter.

The S.H.I.F.T. is coming.

Join one of our activities during the week: https://t.co/WlltBeuUTs
#TheShiftIsComing #GDC2026

[Helpshift @helpshift]

We are jumping into the new year and hitting the ground running with Pocket Gamer Connects London and have lots to share!
Book a meeting with us! https://t.co/EKeZIqnz8s

#helpshift #ai #aiagents #gaming

[Helpshift @helpshift]

The 'Holiday Season' means something different in gaming. We just want to take a moment to acknowledge the Human Intelligence powering the industry this month. To every agent, moderator, and manager working the holiday shift: Respect.

[Helpshift @helpshift]

🧠 For World Mental Health Day, we’ve decided to share our moderators’ top 10 mantras with you. Swipe through to find the one that speaks to you most.

#WorldMentalHealthDay #MentalHealth #WMHD2025

[Helpshift @helpshift]

40% CSAT improvement in just 12 weeks. But here's what the numbers don't tell you—KIXEYE didn't just switch platforms. They reimagined what player support could be.

🎁Join us for a chance to win our latest Player Engagement card game!

Register: https://t.co/5kaIMYSbOx

[Helpshift @helpshift]

🚀 [Live Webinar] From Zendesk to Helpshift—And a New Support Team, KIXEYE rebuilt its entire player support system in just 12 weeks

Sept 18 | 9 AM PDT
👉 Register now
https://t.co/NDVJ81WUht

[Helpshift @helpshift]

Last chance! Join us for this exclusive Player Engagement webinar with:
➡️ Jeffrey DeMarco, Centre for Abuse & Trauma Studies
➡️ Alice Hunsberger, Head of T&S
➡️ Sabine Ernst, Wellbeing Program Manager

Register now: https://t.co/MYfWmZPxH8

#TrustAndSafety #Wellbeing

[Helpshift @helpshift]

Unveiling the first-ever research report focused exclusively on moderator wellbeing in the video game industry! https://t.co/AlSEUdXBYS

Join the webinar: 🗓️ Thursday, September 11 at 9am PDT

[Helpshift @helpshift]

AI in Gaming: Enhancing Connections 🚀
Join @KeywordsStudios at #LSGSummit London on Sept 9!

Rakesh Mistry & Simon Stokes reveal how AI is turning player support into a driver of fandom, retention & insight — plus a first look at what’s next.

#AIinGaming #ImagineMore

[Helpshift @helpshift]

🔍 “This isn’t about just identifying threats and sending them into the ether. It’s about how you respond to threats.” - Joel Silk, ex-Roblox

📺 Watch the full on-demand webinar: https://t.co/sxdrZ516It

#TrustAndSafety

[Helpshift @helpshift]

Last chance to join us live this Thursday
Aug 28 · 9am PDT / 5pm BST

Learn how to turn new app store rules into D2C revenue.

👉 Save your spot: https://t.co/phX1caqaA5

Can’t attend live? Register to get the recording.

#PlayerEngagement #PlayerSupport #DTC #D2C #Gaming

[Helpshift @helpshift]

🍿 Get the popcorn ready — Watch the full webinar series now — and take away strategies you can apply today.
🎥 https://t.co/p9JhGCd0mG

The next wave of sessions is coming soon. 🎫 Click here to sign up to get first access to upcoming live webinars. https://t.co/ckNoR42FHM

[Helpshift @helpshift]

🔎 One tough question, two powerful answers — what’s the real “why” behind investing in Trust & Safety?

📺 Watch the full on-demand webinar: https://t.co/H3TgW7aTnZ

#TrustAndSafety #PlayerExperience

[Helpshift @helpshift]

🎮 One message, one moment, one missed signal — sometimes that’s all it takes for a real-life threat to spread on your platform.

Watch the full on-demand webinar: https://t.co/cA0hirN7cA

#TrustAndSafety

[Helpshift @helpshift]

🎮 Game Devs, ever wonder how to scale customer support without losing the human touch?

Trailmix Games found their winning strategy with Helpshift, boosting efficiency and keeping players happy! https://t.co/k5JuGKbqNt

[Helpshift @helpshift]

👮‍♀️ "Your local law enforcement should know who you are, and you should know who they are." – Joel Silk, ex-Roblox.

📺 Discover more expert insights and actionable strategies for managing real-life threats in our on-demand webinar: https://t.co/R87qU9h5PB