Proving AI Can Produce Results: Helpshift's Evolution into Player Engagement.
Tuesday, March 10 | 2:00pm - 2:30pm
Location: Room 2000, West Hall
And Book a Meeting with us to Experience the S.H.I.F.T. at GDC 2026
https://t.co/e2SJPziRTz
#helpshift#ai#aiagents#gaming
Experience the S.H.I.F.T. at GDC Festival of Gaming 2026.
This GDC marks a turning point. Helpshift will be unveiling its next chapter.
The S.H.I.F.T. is coming.
Join one of our activities during the week: https://t.co/WlltBeuUTs
#TheShiftIsComing#GDC2026
We are jumping into the new year and hitting the ground running with Pocket Gamer Connects London and have lots to share!
Book a meeting with us! https://t.co/EKeZIqnz8s
#helpshift#ai#aiagents#gaming
The 'Holiday Season' means something different in gaming. We just want to take a moment to acknowledge the Human Intelligence powering the industry this month. To every agent, moderator, and manager working the holiday shift: Respect.
๐ง For World Mental Health Day, weโve decided to share our moderatorsโ top 10 mantras with you. Swipe through to find the one that speaks to you most.
#WorldMentalHealthDay#MentalHealth#WMHD2025
40% CSAT improvement in just 12 weeks. But here's what the numbers don't tell youโKIXEYE didn't just switch platforms. They reimagined what player support could be.
๐Join us for a chance to win our latest Player Engagement card game!
Register: https://t.co/5kaIMYSbOx
๐ [Live Webinar] From Zendesk to HelpshiftโAnd a New Support Team, KIXEYE rebuilt its entire player support system in just 12 weeks
Sept 18 | 9 AM PDT
๐ Register now
https://t.co/NDVJ81WUht
Last chance! Join us for this exclusive Player Engagement webinar with:
โก๏ธ Jeffrey DeMarco, Centre for Abuse & Trauma Studies
โก๏ธ Alice Hunsberger, Head of T&S
โก๏ธ Sabine Ernst, Wellbeing Program Manager
Register now: https://t.co/MYfWmZPxH8
#TrustAndSafety#Wellbeing
Unveiling the first-ever research report focused exclusively on moderator wellbeing in the video game industry! https://t.co/AlSEUdXBYS
Join the webinar: ๐๏ธ Thursday, September 11 at 9am PDT
AI in Gaming: Enhancing Connections ๐
Join @KeywordsStudios at #LSGSummit London on Sept 9!
Rakesh Mistry & Simon Stokes reveal how AI is turning player support into a driver of fandom, retention & insight โ plus a first look at whatโs next.
#AIinGaming#ImagineMore
๐ โThis isnโt about just identifying threats and sending them into the ether. Itโs about how you respond to threats.โ - Joel Silk, ex-Roblox
๐บ Watch the full on-demand webinar: https://t.co/sxdrZ516It
#TrustAndSafety
Last chance to join us live this Thursday
Aug 28 ยท 9am PDT / 5pm BST
Learn how to turn new app store rules into D2C revenue.
๐ Save your spot: https://t.co/phX1caqaA5
Canโt attend live? Register to get the recording.
#PlayerEngagement#PlayerSupport#DTC#D2C#Gaming
๐ฟ Get the popcorn ready โ Watch the full webinar series now โ and take away strategies you can apply today.
๐ฅ https://t.co/p9JhGCd0mG
The next wave of sessions is coming soon. ๐ซ Click here to sign up to get first access to upcoming live webinars. https://t.co/ckNoR42FHM
๐ One tough question, two powerful answers โ whatโs the real โwhyโ behind investing in Trust & Safety?
๐บ Watch the full on-demand webinar: https://t.co/H3TgW7aTnZ
#TrustAndSafety#PlayerExperience
๐ฎ One message, one moment, one missed signal โ sometimes thatโs all it takes for a real-life threat to spread on your platform.
Watch the full on-demand webinar: https://t.co/cA0hirN7cA
#TrustAndSafety
๐ฎ Game Devs, ever wonder how to scale customer support without losing the human touch?
Trailmix Games found their winning strategy with Helpshift, boosting efficiency and keeping players happy! https://t.co/k5JuGKbqNt
๐ฎโโ๏ธ "Your local law enforcement should know who you are, and you should know who they are." โ Joel Silk, ex-Roblox.
๐บ Discover more expert insights and actionable strategies for managing real-life threats in our on-demand webinar: https://t.co/R87qU9h5PB