@TravelodgeUK can you reply? We have no way of contacting you, haven't received any communications, the portal says our booking is cancelled so we can't make changes, yet we've received no refund or voucher or even anything to say you'd cancelled our booking... 🙄🤔🤑
Hey @TravelodgeUK. We have a booking for this weekend with you, but as we booked with a saver rate it appears you're not offering refunds. Given that we can't and shouldn't travel, can you confirm where you stand on this, or how we can contact you? Thanks!
Hey @thamesclippers why was there no warning that there were only 25 spaces left for the 8:21 westbound from Greenland? 23 of us stuck waiting another 21 mins in the cold for the next again.
@thamesclippers is the 8:31 Eastbound from London Bridge running? There are no Eastbound services listed on the app or the boards and I can't see a boat approaching?
@thamesclippers @TfLRiver if this continues much more you will lose your bread and butter customers. So much for actually leaving work on time 🙄 #unreliable
@thamesclippers the 5:30 from Blackfriars was full again so I didn't get on. The person mentioned something about having to keep some free space for people at the other piers which are also busy. Can you clarify?
@thamesclippers It increased my wait by over 20 minutes. This has happened so many times now, morning & evening (e.g. this morning at Greenland). The boats are full of school trips every time. You need to run commuter boats for peak times - this is outrageous for the cost & happens every year
@IpekMert10@thamesclippers Agreed - I am now late for an important meeting. No prior warning for people to make alternative travel arrangements, and no apologies offered either.
Hey @thamesclippers I think the 16:28 from Blackfriars just skipped our stop? It came past but went straight to Bankside and has disappeared from the board...
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Hey @ASOS_HeretoHelp @dhlexpressuk received an email saying delivery was attempted today, but I've been home all morning, the doorbell wasn't been attempted & no note through our door. We also have 24hr concierge with no attempt there. Delivery now set for Monday. Can you check?
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