Trust Wallet Support

Official @TrustWallet customer support. We’re here to help!

[Trust Wallet Support @HeyTrustWallet]

Hi
@The_Redddit, sorry for the trouble. From the home page, scroll down, select Customize, and ensure "Hide Earn" is not enabled. In case further assistance is needed, please open a ticket with our support team here: https://t.co/yUtCa1VSkh

Please note we will never DM you first or ask for your recovery phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

Hi @WaniSartaj56163, thanks for reaching out. Tokens sent to your wallet by someone you don't know are often copycat tokens made to look like real ones, such as BTC. Please don't swap, send, or interact with them, and never connect your wallet to any site or link that comes with them.

This guide explains how to spot and avoid these scams: https://t.co/m1aLq9MAhw

If you need further help, you can reach out to us anytime here: https://t.co/SiesxAepyN

Reminder: Trust Wallet will never DM you first or ask for your seed phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

Hi @BCupo10077, sorry you're running into this! Please try updating to the latest version of the app first: https://t.co/rz8f5MQ5H5

If it still doesn't respond, tap this link, press "Open in Trust Wallet", and tell the assistant you'd like a ticket created. It'll ask for the details it needs and set the ticket up for you: https://t.co/SiesxAepyN

Once it's done, drop your ticket ID here so we can check it on our end.

Reminder: Trust Wallet Support will never DM you first or ask for your seed phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

Hi @TrufMuf, sorry for the trouble. From the home page, scroll down, select Customize, and ensure "Hide Earn" is not enabled.
In case further assistance is needed, please open a ticket with our support team here: https://t.co/yUtCa1VSkh
Please note we will never DM you first or ask for your recovery phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

Hi @Hosein617885, sorry to hear you’re having trouble with your swap. Please take a look at: https://t.co/1iuPT8hFOo
If your issue isn’t covered there, please open a ticket with your transaction details here, and our team will take a closer look: https://t.co/yUtCa1Wq9P

Reminder: Trust Wallet will never DM you first or ask for your seed phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

Hi @OlamideO284, we're sorry to hear this. Please open a ticket here so our team can review your case and follow up with you as soon as possible: https://t.co/yUtCa1VSkh
In the meantime, you can review this guide https://t.co/8Lti57JDsa

Reminder: Trust Wallet Support will never DM you first or ask for your seed phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

Hi @metanones, sorry you're running into this with unstaking. If you already have a ticket open, please reply with your ticket ID so we can check it on our end.

If not, tap this link, press "Open in Trust Wallet", and tell the assistant you'd like a ticket created. It'll ask for the details it needs and set the ticket up for you: https://t.co/SiesxAepyN

Reminder: Trust Wallet Support will never DM you first or ask for your seed phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

@niks822 @TrustWallet Hi @niks822, we can see that our specialist is already in touch with you. Please keep an eye out for updates there.

[Trust Wallet Support @HeyTrustWallet]

@milkshake223560 @niks822 @TrustWallet Thanks for your patience. We've followed up with the team and you'll receive updates through the ticket you already opened.

Watch out for impersonators: Trust Wallet will never DM you first or ask for your seed phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

Hi @Bush510460, sorry to hear you’re having trouble with your swap. This article covers the most common swap errors and how to resolve them: https://support.trustwallet.comarticles/717672-swap-failed-stuck-or-returned-an-unexpected-amount
If your issue isn’t covered there, please open a ticket with your transaction details here, and our team will take a closer look: https://t.co/yUtCa1VSkh

Reminder: Trust Wallet will never DM you first or ask for your seed phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

Hi @CryptoXNO
Trust Wallet has ended support for 24 blockchain networks as of September 15, 2026, and for Trust Handles as of September 7, 2026. Your assets are still yours, here's how to keep accessing them, whether the network is EVM-compatible or not. Here you can find all the info about it https://t.co/yyU4H7Yrh5

Reminder: Trust Wallet Support will never DM you first or ask for your seed phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

Hi @mamilingga112 , sorry to hear you're having trouble with your balance. This guide covers the most common causes and fixes:
Enable token: https://t.co/hO0lNMHZ9p If it's still not resolved, please open a ticket here: https://t.co/yUtCa1VSkh

Reminder: Trust Wallet Support will never DM you first or ask for your seed phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

Hi @Inverse_Profit, sorry you’re running into this. Please try updating to the latest version first: https://t.co/3kBFV1XfEc.
If the issue persists, please open a ticket here and include your device model and OS version so our team can take a closer look: https://t.co/yUtCa1VSkh

Reminder: Trust Wallet will never DM you first or ask for your seed phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

@Mark71122807 @TrustWallet Hi @Mark71122807, sorry for the trouble. To look into this properly, please open a ticket with our support team here: https://t.co/tlbHwUi0cd

Please note we will never DM you first or ask for your recovery phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

Hi @eno2563, sorry for the delay in reaching us. You can find answers to common questions in our Help Center here: https://t.co/mxdcrvN4SQ
If you need further assistance, you can also open a ticket by selecting the contact icon in the bottom-right corner or using this link https://t.co/yUtCa1VSkh.

Please remember that we’ll never DM you first or ask for your recovery phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

@diegourrego1305 @TrustWallet Hi @diegourrego1305, thanks for your patience. We’ve followed up with the team and you’ll receive updates through the ticket you already opened.
Watch out for impersonators ⚠️

Reminder: Trust Wallet will never DM you first or ask for your seed phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

@milkshake223560 @TrustWallet Hi @milkshake223560, thanks for flagging this, sorry for the inconvenience. Please open a ticket here so our team can take a closer look: https://t.co/tlbHwUi0cd

Reminder: Trust Wallet will never DM you first or ask for your seed phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

@milkshake223560 @TrustWallet Hi @milkshake223560, thanks for flagging this, sorry for the inconvenience. Please open a ticket here so our team can take a closer look: https://t.co/tlbHwUi0cd

Reminder: Trust Wallet will never DM you first or ask for your seed phrase or private key.

[Trust Wallet Support @HeyTrustWallet]

@milkshake223560 @niks822 @TrustWallet Hello @milkshake223560, please share the ticket ID so we can bump it

[Trust Wallet Support @HeyTrustWallet]

Hey @niks822, sorry about the confusion! This link will take you to the app (just tap "Open in Trust Wallet"): https://t.co/SiesxAepyN

Once you're in the chat, tell the assistant you'd like a ticket created. It'll ask for the details it needs and set it up for you.

When it's done, drop your ticket ID here so we can check it on our end.

Reminder: Trust Wallet Support will never DM you first or ask for your seed phrase or private key.