Booked a redeye flight months ago due to having a 1.5 yr old - @westjet changed it to a milk run and now we can’t even get through to try and rectify it.
"What matters most to both patients and healthcare professionals is connecting on a personal level. There is justifiable fear that a disproportionate amount of time will be spent facing a screen that could be used to engage with a fellow human" @docpgb https://t.co/zZayTL4tUg