HCB

Providing Community Owned Wireless Broadband to Ullapool, Loch Broom, Little Lochbroom, Coigach, Gruinard Bay, Ardmair, Strathkanaird and Elphin.

[HCB @HiComBroadband]

Power has now been restored to the Keanchulish Transmitter and we have swapped out the RCB which we believe was the source of the problem. Sorry for the inconvenience.

[HCB @HiComBroadband]

We currently have an outage on the Keanchulish Transmitter which is affecting Strathkanaird, Gruinard Bay and Little Lochbroom. Kim is on his way to fix this and it should be restored shortly.

[HCB @HiComBroadband]

There will be an interruption to our service in parts of Ullapool, and all of Rhue, Ardmair, Strahkanaird, Gruinard Bay, Coigach and Little Lochbroom today 7th June between 1 - 2 pm as we undertake the upgrade of the link between the Radio Station and Altnaharrie Transmitter.

[HCB @HiComBroadband]

We are experiencing the second SSE outage of the day: Fault reference EK1941 Reported at 30 May 2018 16:58 Restoration expected at 30 May 2018 20:00

[HCB @HiComBroadband]

There is currently a power cut throughout Ullapool which means that our service will be down until it is fixed by SSE. Sorry for the inconvenience.

[HCB @HiComBroadband]

We are currently running on our backup connection which is very limited. We hope our full connection should be working later this morning and we will swap over as soon as it is confirmed as stable

[HCB @HiComBroadband]

All subscibers in Achiltibuie, Gruinard Bay, Badluarach, Scoraig,
Strathkanaird and Drumrunie were reconnected by 12pm. Thanks for all
your patience and understanding while we dealt with the aftermath of
Storm Caroline.

[HCB @HiComBroadband]

Subscribers connected to the Mungasdale Transmitter are suffering a full outage. Service will be restored on Monday morning when the weather forecast is for a clear and calm day. Drumrunie will also be fixed on Monday.

[HCB @HiComBroadband]

Achiltibuie is suffering from a full outage. Hopefully this will resolve as the wind dies down today otherwise Spanner will be out on Monday to go to Tanera Mor to fix it.

[HCB @HiComBroadband]

Meanwhile subscribers connected to the Mungasdale Transmitter are suffering intermittent outages. Service should be restored as the wind calms at about 12pm but if not Nick will go up when it is safe to.

[HCB @HiComBroadband]

Subscribers connected to the Stonehouses relay have lost their service, Kim and Spanner are going up there shortly to fix it.

[HCB @HiComBroadband]

Well we haven't been as fast to connect everyone as we would like but things could be far worse:
https://t.co/SxFVQYPyVo

[HCB @HiComBroadband]

Subscribers in Leckmelm suffered from an unexpected outage for the last hour. Kim has visited the transmitter and fixed the problem. Sorry.

[HCB @HiComBroadband]

Subscribers in Leckmelm may notice some outages in the next few days as we adjust, upgrade and generally fix your service.

[HCB @HiComBroadband]

There will be a brief interruption in service between 0200 and 0215 on Wednesday 23rd August. Sorry for any inconvenience.

[HCB @HiComBroadband]

https://t.co/ZI5NdFWIyL

[HCB @HiComBroadband]

Meanwhile HCB will just keep quietly plodding along so we give our area 100% superfast coverage...
https://t.co/iBK9iLRxPq

[HCB @HiComBroadband]

We now have a technical support number 01854 335099. Please leave a message if necessary and we will get back to you.

[HCB @HiComBroadband]

We are now open to new Subscribers in Ullapool, Lochbroom and Rhue. If you would like to subscribe please download https://t.co/eypynj0WQb

[HCB @HiComBroadband]

We had an unplanned interruption last night caused by the link to the Altnaharrie Transmitter. Sorry to those who were inconvenienced.