@Dreams_Queries I have been trying to book a collection of our faulty bed and end the finance agreement over the past few days. Just been told only can be done over the phone. Called today at 4pm, got told I was in a queue and would call me back...no call and you shut at 5pm
@Dreams_Beds Appalling customer service. Delivering the incorrect bed twice is inexcusable. Offering to assemble the bed after your first mistake but then take that offer away after your SECOND mistake! who delivers the wrong bed twice!? We have had to sleep on the floor for almost 2 weeks!