“What I tell founders is not to sweat the business model too much at first. The most important task at first is to build something people want. If you don't do that, it won't matter how clever your business model is.”
—Paul Graham
SBI is a simple but powerful feedback framework:
Situation: describe the "when" and "where"
Behavior: describe the other person's behavior that you have observed
Impact: communicate the impact of the person's behavior on you, your team and the company
https://t.co/wYCipqQl8I
“I’ve missed more than 9,000 shots in my career. I’ve lost almost 300 games. 26 times I’ve been trusted to take the game winning shot and missed. I’ve failed over and over and over again in my life and that is why I succeed.”
–Michael Jordan #23