Hilbert College IT

Hilbert College Help Desk - Send us your IT related questions. This account is monitored M-F 8am- 4:30pm

[Hilbert College @HilbertCollege]

BREAKING: Hilbert will suspend all residential academic and student life programs, effective at the end of the academic day on Saturday, March 14. The College will transition to online courses for two weeks beginning March 15.

More: https://t.co/wrNM0WpcWt

[Hilbert College IT @HilbertHelpDesk]

Wifi system has been rebooted, all wireless clients should be able to connect at this time.

[Hilbert College IT @HilbertHelpDesk]

We will be rebooting the campus wifi system at 11am, it should be down for less than 5-10min

[Hilbert College IT @HilbertHelpDesk]

iOS 13.3 / iPadOS 13.3 are out, update your devices for the latest security updates and bug fixes

[Hilbert College IT @HilbertHelpDesk]

All services are up and running at this time. - 5:10pm

[Hilbert College IT @HilbertHelpDesk]

Websites are back up as is connections going in and out of the campus. We are looking into issues of RESNET / Wifi not routing out. - 4:10pm

[Hilbert College IT @HilbertHelpDesk]

We have started the router update process - 3:30pm

[Hilbert College IT @HilbertHelpDesk]

At 3:30PM EST we will be updating the main campus Router/Firewall, websites, email, and internet access in and out of the campus will be up and down for a short period of time.

[Hilbert College IT @HilbertHelpDesk]

Hilbert’s blackboard page should be up and running at this time

[Hilbert College IT @HilbertHelpDesk]

Hilbert’s blackboard is down as well as blackboard sites at many other colleges and universities.

[Blackboard @Blackboard]

We are aware of an issue affecting all https://t.co/mCqNOQRgIa domains and engineers are working diligently to resolve the issue. We apologize for any disruption.

[Blackboard @Blackboard]

We are aware of an issue affecting all https://t.co/mCqNOQRgIa domains and engineers are working diligently to resolve the issue. We apologize for any disruption.

[Hilbert College IT @HilbertHelpDesk]

Blackboard is currently offline, we are reaching out to blackboard support for assistance.

[Hilbert College IT @HilbertHelpDesk]

iOS 13.1 / iPadOS 13.1 are out, update your devices for the latest security updates and bug fixes

[Hilbert College IT @HilbertHelpDesk]

iOS 13 is expected to arrive today, please consider updating your Apple device through iTunes for the best results.

[Hilbert College IT @HilbertHelpDesk]

Current Students: Don't forget to get your free license of Microsoft Office 2016 via Office 365: sign up here: https://t.co/otcZwMUyGp

[Hilbert College IT @HilbertHelpDesk]

IT is doing a periodic reboot of the wifi system, it should be back up and running by 4:35pm

[Hilbert College IT @HilbertHelpDesk]

There was a fiber optic cut upstream on the campus’ primary internet connection, Crown Castle fiber splice teams have repaired the damage, and services should be restored at this time, we are doing additionally testing right now to verify that all campus services are up.

[Hilbert College IT @HilbertHelpDesk]

Confirmed outage at @CrownCastle, we are working with the company to reestablish the link. Campus currently running on our backup connection. Email and some services may be temporarily unavailable from off campus. - 12:10pm

[Hilbert College IT @HilbertHelpDesk]

The primary Internet connection for the college is currently down, we have auto-failed over to the backup connection. Some services may be limited while we contact @CrownCastle and troubleshoot. - 11:44am

[Hilbert College IT @HilbertHelpDesk]

IT is troubleshooting Outlook Web Access, we are rebooting some servers