@srdomcogbbcr@drmmumbaicr@RailwaySeva@AshwiniVaishnaw I also tried calling a human on your 139 channel but unfortunately after I answer questions, the call gets disconnected!!
Is this the state of customer service in our country?
Utterly disappointed by this journey!
If this were a different country, I'd file for harassment
@AshwiniVaishnaw sir, my train 22119 (CSMT TO MADGAON TEJAS EXPRESS) has been delayed by 3 hours and has still not arrived at the rescheduled time
There is no update on the rail one app as well
@IRCTCofficial@irctcnorthzone@RailwaySeva
@RailwaySeva for a brief amount of time which caused a lot of dilemma for all the passengers waiting for the train on the platform
I was traveling in japan and the train arrived 4 mins late, everyone received a personal apology from the station master
I would love such an ownership from irct
@RailwaySeva The train did arrive after a while, but as a passenger I would have liked to be notified about any kinds of delay / changes in the time of departure
There were no announcements on the platform while we were waiting for the train, and no updates on the app as well
@IRCTCofficial
Hi I wanted to change my meal preferences but unfortunately the application does not allow me to change my meal preferences
Can you help me with the same ?
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