@sumeetsingla651 Hi there, we’re sorry to hear how frustrated you’re feeling. That’s not the experience we want anyone to have. As mentioned in our previous reply, we’re unable to review or locate a specific case without a case number. Please send us a direct message with your case number.
@jadenotary Thanks for your post. Our team has sent multiple emails regarding your warranty claim. We are currently waiting for the information that was requested on 1/15/2026 so we can move forward. Please check your emails and reply when you’re able, and we’ll be happy to assist further.
@new_orchid Thanks for you post, If you purchased the Serene Scents diffuser from QVC, the oils can be purchased separately. You can find them on our website with subscribe and save options! If you have additional questions, please feel free to contact our team at [email protected]
@MissAnitaBump Hi there! Thanks for reaching out and for your interest in the Color Cube 50 Night Light — we love hearing what products our community enjoys. I’ll be sure to pass your request along to our product team for consideration. We appreciate the feedback!
@jellywellys99 Hi there – sorry to hear about the issue! Please reach out to our UK team directly here: https://t.co/NwcYjnBon6 so they can assist you.
They’ll be happy to help!
@lapratulina Hi there — we’re sorry to hear about your experience, and that’s definitely not the level of service we aim to provide. Please send us a DM with details about the issue you’re facing, including any case numbers or where you purchased the product. We’ll do our best to assist you.
@ofgwktajml We totally understand—when you find that perfect pillow, it’s hard to let go! ❤️ Unfortunately, if the model you have is no longer in production, we do not have any left in stock.
@MarkAnthony2021 Thank you for your post.
We're sorry to hear about the issue you're experiencing. If you’d like to DM us your case number, we'd be happy to have someone look into it for you.
@Lido21201Lido Thanks for your feedback! We’re sorry for the frustration with the patterns and updates. We've passed your comments along to our team and will work on improving the site for a better experience. We appreciate your patience!
@Lido21201Lido Thanks for your feedback! We’re sorry for the frustration with the patterns and updates. We've passed your comments along to our team and will work on improving the site for a better experience. We appreciate your patience!
@GigaBeers We’re sorry to hear you’re experiencing issues with your product. We’d be happy to look into this for you, but we don’t have any details regarding your case. Please feel free to DM us with your case number, and we’ll review it right away to assist you further.
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@LJDinDC We’re sorry to hear about the trouble with the promo code. Please DM us with a copy of the email you received, and we’ll look into this for you right away. We appreciate you bringing this to our attention, and we’ll do our best to resolve the issue.
@wadekoehler Hi there! We're really sorry to hear about the trouble with your sand table. Please send us a DM with the case number you received when you reached out, and we'll make sure to look into this for you as quickly as possible. Thanks for your patience!