Holly Clemmet

[Holly Clemmet @HollyClemmet]

@marksandspencer Thank you for your prompt response - I will send the order details now.

[Holly Clemmet @HollyClemmet]

.@marksandspencer I order several items from the @bellafreud collab within 2hrs of it going online. Due to be delivered to store on Fri. You updated Fri saying it was delayed & would be delivered on Wednesday. Today you have cancelled everything! Badly Done M&S - so disappointed!

[Holly Clemmet @HollyClemmet]

@British_Airways Hi Claire I followed this DM link yesterday - put all the info into it - is it unusual I still have had no response (apart from the bot). Thanks

[Holly Clemmet @HollyClemmet]

@British_Airways - can you please help - given 3 different phone numbers regarding a hotel booking with you guys and none of them work, don’t even ring. I just need to speak to someone.

[Holly Clemmet @HollyClemmet]

@British_Airways Thanks - all done

[Holly Clemmet @HollyClemmet]

@British_Airways I’m so sorry Claire but bad news. The lady said that she was from the commercial department and couldn’t deal with hotels and I should call BA Holidays - the number she gave me was 02087074462 - this is a number I have previously been given 😔

[Holly Clemmet @HollyClemmet]

@British_Airways Thank you Claire - I really appreciate your help. This number is not on my email confirmation anywhere. I’m going to call now!

[Holly Clemmet @HollyClemmet]

@British_Airways https://t.co/0rpvthYh7e

This is the web page - it’s a hotel via Avios but I paid 100% cash, no Avios.
What is the number for Avios group please as there wasn’t a number on your link. Many thanks Claire

[Holly Clemmet @HollyClemmet]

@British_Airways Yes - Manchester

[Holly Clemmet @HollyClemmet]

@British_Airways Hello Raj - the number on my confirmation email is 0344 493 0787 - every person answering this number has said they can’t deal with it and I need to call BA Holidays and all of the 5 different numbers I have been given are not in use

[Holly Clemmet @HollyClemmet]

@British_Airways If you want a list of all the numbers I have been given happy to supply but 2 don’t even ring and then it says Call Failed, another can’t take inbound calls the message says, another No longer in use and it goes on

[Holly Clemmet @HollyClemmet]

@British_Airways Jo thanks for the reply but the number you have given, I rang several times yesterday. They say they can’t deal with hotel bookings and I need to call BA Holidays. I called 5 times yesterday and each time I was given a different number to call. This is really frustrating

[Holly Clemmet @HollyClemmet]

@British_Airways - Hi I made a claim back in August when you cancelled my flight - I’ve still not had any response from you whatsoever? Can someone get back to me please. TIA

[Holly Clemmet @HollyClemmet]

.@British_Airways - I find it shocking that you send an email changing my connecting flights stating “following our recent contact, please find changes that have been agreed” -no contact whatsoever and certainly no agreement! What has happened to you BA - bad bad customer service

[Holly Clemmet @HollyClemmet]

.@TicketmasterUK - I’ve been waiting for you to reply in your chat for 2days - this cannot be right surely? No phone number….. and yes it’s still online as you are receiving messages. Please respond, it’s a simple request!!

[Holly Clemmet @HollyClemmet]

@TicketmasterCS - I’ve been waiting for you to reply in your chat for 2days - this cannot be right surely? No phone number….. and yes it’s still online as you are receiving messages. Please respond, it’s a simple request!!

[Holly Clemmet @HollyClemmet]

.@AvantiWestCoast - when can I book a train to London for a weekend in May please? This is a joke - I can book Fri, the following Monday but nothing at the weekend. Its been like this for several months now and you are stopping NW folk from travelling!

[Holly Clemmet @HollyClemmet]

#crufts #orca

[louis appleby @ProfLAppleby]

Plea to journalists writing about suicide.

6000 people/yr die by suicide in UK. 6000 families devastated. Suicide is not a catchy headline or way to score political points.

Check figures, think about language, take advice, be responsible - what you write can add to risk.

[Holly Clemmet @HollyClemmet]

@jo_lloyd Happy Birthday Jo 🎈 Skinny choc spread & raspberries for me 😋