I am writing to demand an immediate refund of $20.00 that was wrongfully charged to my account on June 30, 2026, and to request the immediate cancellation and permanent closure of my entire account.
Your signup page explicitly features a prominent "Start free trial" button for the $20/month plan. I signed up for this advertised free trial on June 27, 2026, which is documented by a $0.00 verification charge in my history.
Instead of honoring the trial period, your system automatically charged me $20.00 on June 30, 2026—just three days later. To make matters worse, my account interface now shows a status of "No active subscription," meaning you have illegally billed me during a trial window while completely restricting my access to the software.
Because you have violated your own advertised terms and failed to provide any operational service, I demand:
A full refund of the $20.00 returned to my payment method immediately.
The permanent deletion and cancellation of my account under the email listed below.
I have attached screenshots of your "Start free trial" offer page, the payment history proving the premature $20.00 bill, and the application error screen showing my account locked out with "No active subscription."
If my refund and account cancellation are not confirmed within 24 hours, I will forward this entire correspondence and evidence directly to my bank to initiate a formal fraudulent charge dispute.
Account Email: [email protected]
I am writing to demand an immediate refund of $20.00 that was wrongfully charged to my account on June 30, 2026, and to request the immediate cancellation and permanent closure of my entire account.
Your signup page explicitly features a prominent "Start free trial" button for the $20/month plan. I signed up for this advertised free trial on June 27, 2026, which is documented by a $0.00 verification charge in my history.
Instead of honoring the trial period, your system automatically charged me $20.00 on June 30, 2026—just three days later. To make matters worse, my account interface now shows a status of "No active subscription," meaning you have illegally billed me during a trial window while completely restricting my access to the software.
Because you have violated your own advertised terms and failed to provide any operational service, I demand:
A full refund of the $20.00 returned to my payment method immediately.
The permanent deletion and cancellation of my account under the email listed below.
I have attached screenshots of your "Start free trial" offer page, the payment history proving the premature $20.00 bill, and the application error screen showing my account locked out with "No active subscription."
If my refund and account cancellation are not confirmed within 24 hours, I will forward this entire correspondence and evidence directly to my bank to initiate a formal fraudulent charge dispute.
And contact the CFPD and the FTC and the
Internet Crime Complaint Center for fraudulent charge and false advertisement to charge my account then to turn around and close my account this gives scam all over on it I have screen shot everything.
Account Email: [email protected]
I am writing to demand an immediate refund of $20.00 that was wrongfully charged to my account on June 30, 2026, and to request the immediate cancellation and permanent closure of my entire account.
Your signup page explicitly features a prominent "Start free trial" button for the $20/month plan. I signed up for this advertised free trial on June 27, 2026, which is documented by a $0.00 verification charge in my history.
Instead of honoring the trial period, your system automatically charged me $20.00 on June 30, 2026—just three days later. To make matters worse, my account interface now shows a status of "No active subscription," meaning you have illegally billed me during a trial window while completely restricting my access to the software.
Because you have violated your own advertised terms and failed to provide any operational service, I demand:
A full refund of the $20.00 returned to my payment method immediately.
The permanent deletion and cancellation of my account under the email listed below.
I have attached screenshots of your "Start free trial" offer page, the payment history proving the premature $20.00 bill, and the application error screen showing my account locked out with "No active subscription."
If my refund and account cancellation are not confirmed within 24 hours, I will forward this entire correspondence and evidence directly to my bank to initiate a formal fraudulent charge dispute.
Account Email: [email protected]
@MoClaw_AI I I am writing to demand an immediate refund of $20.00 that was wrongfully charged to my account on June 30, 2026, and to request the immediate cancellation and permanent closure of my entire account.
Your signup page explicitly features a prominent "Start free trial" button for the $20/month plan. I signed up for this advertised free trial on June 27, 2026, which is documented by a $0.00 verification charge in my history.
Instead of honoring the trial period, your system automatically charged me $20.00 on June 30, 2026—just three days later. To make matters worse, my account interface now shows a status of "No active subscription," meaning you have illegally billed me during a trial window while completely restricting my access to the software.
Because you have violated your own advertised terms and failed to provide any operational service, I demand:
A full refund of the $20.00 returned to my payment method immediately.
The permanent deletion and cancellation of my account under the email listed below.
I have attached screenshots of your "Start free trial" offer page, the payment history proving the premature $20.00 bill, and the application error screen showing my account locked out with "No active subscription."
If my refund and account cancellation are not confirmed within 24 hours, I will forward this entire correspondence and evidence directly to my bank to initiate a formal fraudulent charge dispute.
And contact the CFPD and the FTC and the
Internet Crime Complaint Center for fraudulent charge and false advertisement to charge my account then to turn around and close my account this gives scam all over on it I have screen shot everything.
Account Email: [email protected]
@DianeWangDHgate@LinkedIn I have gone on for days wanting my money back from you and your dirty ass platform and team member done nothing but bait and switch tactics I'm suing the fuck out of you and these x post will also be proof
@DianeWangDHgate@dhgate@business@technology ONCE AGAIN ITS WAY PAST THE DELIVERY DATE YOUR MEDIATION HAS TRIED BRIBERY TACTICS AND EVERYTHING BUT REFUND ME AND GO AGAINST YOUR VERY OWN BUYER PROTECTION POLICY THIS GOES AGAINST YOUR VERY OWN COMPANY GUIDELINES AND STANDARDS RULES #FBI#ftc#atorneygeneral
@DianeWangDHgate Warning to all US small businesses: @DHgate allows their sellers to target you off-platform. My seller "Arron" is attempting to gain access to my Shopify while @DianeWang’s support team stalls my refund. Cyber-harassment and capital withholding is a legal matter now. Fix it. @FTC@CFPBoard@DianeWang527903@Diane_Wang@dianedelion
@DianeWangDHgate have officially filed formal cases with the FTC, the CFPB, and the Pennsylvania Attorney General @PAStateAG against @DHgate. I have every screenshot of your team stalling my refund until April 21st and your sellers trying to hack my business data. I won't drop a single case until I'm paid. @DianeWangDHgate@DianeWang527903@Diane_Wang
@DianeWangDHgate@DianeWang I am the owner of CreationzCloset LLC. I am done with the scripted games for Order #316874832185. Your seller/associate Arron is now harassing me and trying to infiltrate my Shopify account. Give me my FUCKING money back now and investigate your piss-poor sellers. @DHgate@DHgateService
@DianeWangDHgate@herworldsg Investigate your sellers and fix your platform. I’m not just a customer; I’m an LLC owner who documents everything. Give me my FUCKING money back now. This is the last warning before I escalate these legal filings to the next level. @DHgate@DHgateService
@DianeWangDHgate@herworldsg have already filed formal cases with the PA Attorney General, the CFPB, and the FTC. I am fully prepared to provide every screenshot and recording of your team stalling my refund until April 21st. I will not drop a single one of these cases until my money is back in my account.
@DianeWangDHgate@herworldsg@DianeWang@DHgate, I am a business owner (CreationzCloset LLC) and I am done playing games with your scripted bots. My capital is being withheld for Order #316874832185 while your sellers provide "piss-poor" service and zero accountability. #DHgateScam#SmallBusiness
@tenbypowell@DianeWangDHgate I am a level 3 almost a level 4 with almost 200 reports of refund and frauds cases with ghost tracking and blatant theft from your sellers and I document everything
@DianeWangDHgate@LinkedIn Investigate your sellers and fix your platform. I’m not just a customer; I’m an LLC owner who documents everything. Give me my FUCKING money back now. This is the last warning before I escalate these legal filings to the next level. @DHgate@DHgateService