HA Customer Support

The official customer support handle for @HomeAdvisor. We're here to help!

[HA Customer Support @HomeAdvisorHelp]

@RyanLucia1 Hi @RyanLucia1, We apologize for any frustrations and would like to look further into this matter. Please send us a DM with your company contact info and any additional details you can provide so we can investigate further. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@redclawtheotter We appreciate your valuable feedback, and we're so sorry to hear that you're receiving calls when you would prefer email. You can browse our directory and message pros directly without placing a request. You can find our directory towards the bottom of the homepage. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@Islandboyjim81 We appreciate your additional concerns, and we can assure you that we do not prioritize one company over another. We are still happy to speak with you regarding your account. Please send your contact info to [email protected] so we can follow up. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@MsSandyE We're sorry if there was any confusion regarding this company. This is not a HomeAdvisor website. We're happy to place you on our Do Not Call list if you'd prefer to not be contacted. Please send the email you used to [email protected] so we can further assist. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@Chelaina1979 We're sorry if there's any confusion. We are happy to help, but have not received any emails from you to [email protected]. If you are still needing assistance please send your complaint there so we can locate your and follow up. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@SVickery2012 We have responded to your DM that you have sent to us. Please let us know if you have any additional questions, or if there's anything else we can do to help. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@Chelaina1979 We are, and we do have numerous departments with different emails. If you have not already heard back from the other email address you used, we do ask that you send your concerns to [email protected] so we can expedite your concern. Thank you -HASupport

[HA Customer Support @HomeAdvisorHelp]

@Chelaina1979 We're sorry to hear that you're not receiving a quick enough response, and we are happy to discuss your concerns. We do not see an email from you at [email protected]. Please send your information and any additional information so we can assist you the quickest. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@troyrottweiler We're so sorry to hear that your experience with our service did not meet your expectations. We're happy to look further into your review dispute. Please DM us with the contact information associated with your account so we can locate you in our system to follow up. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@key_jene We're so sorry to hear that you're having trouble logging into your account. If you are not able to use the login link, you can select the option to sign in with your password instead. If you still need assistance please DM us the email associated with your account. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@thebuttpillow Thank you so much for bringing this to our attention. This does not sound right, and we're happy to look into this further. Please DM us with your contact info, as well as any additional pertinent information, so we can locate your account and follow up. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@DizzleRules Thank you for bringing this to our attention, and we're so sorry to hear that you are being contacted about our services. We're happy to place you on our Do Not Call list. Please DM us with the email and phone number that you are being reached at. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@csoccio We're sorry to hear that you're seeing this activity on your account. We will never place any reviews or projects without your consent and are happy to look into this further. Please send your contact info to [email protected] so we can locate your account. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@true4_red Thank you for bringing this to our attention and we apologize for any technical troubles you've experienced. We'd be happy to address your concerns with the pro and review any website concerns. Please send your contact info to [email protected] and we will follow up. - HASupport

[HA Customer Support @HomeAdvisorHelp]

@TheDapperAgent Thank you for bringing this to our attention and we apologize for any inconvenience. Please send the contact info that is associated with your account to [email protected] so that we can look further into this -HASupport

[HA Customer Support @HomeAdvisorHelp]

@Orpheump Thank you so much for reaching out. We have received your email, and have responded there. Your concern has been escalated and you should be followed up with by phone or email shortly. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@RahabToo We're so sorry to hear that your experience with our Customer Care team has been anything but positive. We're happy to discuss your concerns. Please send your contact info to [email protected] so we can locate your account and follow up. -HASupport

[HA Customer Support @HomeAdvisorHelp]

@alicecyrus2 We're very sorry to hear that the pro did not show up for your service. We have responded to your DM, and are happy to assist. Please respond to our DM so we can help. -HASupport