@georgiapea4157 Hi there. We understand your feedback about the warranty process you've experienced. It seems you also sent us a message on Facebook. We have received your PM and we will follow up there shortly. Thank you. ^kc
@DanielMrCEO Is that via Instagram or on Twitter? The social media team is part of the corporate office. As we advised per our Instagram convo that we will pass along your feedback and your other concerns have been escalated. If you have any other questions please DM us. ^sr
@DanielMrCEO It looks like you were in contact with my team via IG yesterday. We are happy to pass on your concerns I also see your issue has been escalated. ^SR
@CharlieGroll Thanks for letting us know about this! Please send us a DM with your order information so we could take a closer look at your concern for you. ^kc
@0211Zoey Hello. We're sorry to hear about the issue you're having with your Nectar Mattress. Please send us a DM with your order details so we can take a closer look. ^ac
@glen2912@glen2912 Thank you for your response! We tried sending you a DM but it won't go through either. Could you please check your privacy settings? ^sb
@glen2912@glen2912 We are sorry to hear about the damaged mattress that you received. Could you please send us a DM with your order details so we can look into this for you? ^sb