HONK

Taking the suck out of parking, one tweet at a time.

[HONK @HonkMobile]

@DJSincro There is a Google pay issue where it displays the amount without the period. If you pay through the app and just add a credit card it will display properly. 
It is just a display issue, and we are working to correct this asap - Danielle

[HONK @HonkMobile]

@pbreit Thanks for reaching out. How can we help? Please send a message to our support team [email protected] for further assistance.

[HONK @HonkMobile]

@coffeecrew @baycentrevic Thanks for the shoutout! Cheers!

[HONK @HonkMobile]

@sokol8 Hi! It's just a secondary measure of security. We can manually verify you via email if you email our [email protected] Sorry for the inconvenience, and have a great day in NOTL!

[HONK @HonkMobile]

@midtownexpress There might be a no parking time or max time rules there preventing you from extending. Let us know what zone you were in and we can take a look!

[HONK @HonkMobile]

@hammer4974 unfortunately the only way to pay for street parking in kingston right now it through the physical machines. (we are desperately trying to get Kingston council to allow payments on-street but alas, this is where we are at currentkly)

[HONK @HonkMobile]

@hammer4974 are you parked on-street? If so, unfortunately the City of Kingston only accepts payment through HONK for Municipal parking lots - they currently will not accept HONK payment for on-street.

[HONK @HonkMobile]

@hammer4974 You don't pay for specific spots through HONK, you pay for any spot in a lot (or zone ID). What address are you located at? That way we can direct you to the zine, where you can choose a rate/duration and pay for parking.

[HONK @HonkMobile]

@Sandahl_Benson Hi! @HonkMobile doesn’t own or operate any lots. We enable the lot owners and operators to process your payment. Give us a buzz at [email protected] and we’ll connect you with the right people

[HONK @HonkMobile]

@PurlAj Hi, we can manually verify your account. Please provide the email/phone number associated with the account you are trying to verify.

[HONK @HonkMobile]

@tsailaoer Hi Denis, we apologize for any inconvenience while using our services. Reach out to support and they'll give you a discount code to try again, we'd love to get you set up!

[HONK @HonkMobile]

@Cameron42374626 @TGryms All of our operators have been apprised of the situation. And HONK is back up and running. Please pay from the app wherever you are (finish your midterm first). If you got a ticket during our downtime, please reach out to [email protected] and we’ll help!

[HONK @HonkMobile]

@tysinclair95 We have advised all the parking operators we partner with of the situation. They will be enforcing lightly if at all. If you do get a ticket, you can appeal it, as they will be aware of these intermittent issues. - Danielle

[HONK @HonkMobile]

@PhattyWu Our sincerest apologies for any inconvenience, HONK is experiencing intermittent issues currently. Please use another form of payment if available. Parking Operators are aware of the situation and are enforcing lightly if at all during this period. - Danielle

[HONK @HonkMobile]

@m4rwaosm Our sincerest apologies for any inconvenience, HONK is experiencing intermittent issues currently. Please use another form of payment if available. Parking Operators have been notified so they can let their enforcement know of the situation as well - Danielle

[HONK @HonkMobile]

@TGryms Our sincerest apologies for any inconvenience, HONK is experiencing intermittent issues currently. Please use another form of payment if available and we'll reply when everything is back up and running - Danielle

[HONK @HonkMobile]

@Velarsiraptor Yes we’re having some intermittent issues. Please stand by and we’ll update shortly.

[HONK @HonkMobile]

@AraRam27 Having a bit of a hiccup at the moment! We’ll update with (good) news shortly!

[HONK @HonkMobile]

@patchmansc Yikes! We’re here to help - please send us an email to [email protected] and we’ll take a look. Also please contact the local parking lot operator where you parked if you can. They do the towing/enforcement. We provide the payment piece

[HONK @HonkMobile]

@Imafukinrat Our apologies for the inconvenience, we experienced intermittent issues with our servers from approximately 10:55am until 1:30pm today
Operators were advised of the outage, and will therefore keep that in mind in regards to enforcement.
The app is fully operational now.