Paul Hoonjan

[Paul Hoonjan @HoonjanPaul]

@Lowes and am waiting 20 minutes on hold for a Mgr. Moral of this experience: @Lowes isn't worried about customers. Once u pay they got u. Don't go to @Lowes

[Paul Hoonjan @HoonjanPaul]

@Lowes Mgr said they wld call me by noon next day. I cld at 1230 because he didn't. He cld back at 230 sd he found rhe door. He rep was doing me a fvr by me working around his schedule to inspect the door Wednesday. It's Wednesday I've made 4 calls

[Paul Hoonjan @HoonjanPaul]

@Lowes then the guy cld early sd he is on his way to deliver the wrong product. After back and forth I told him to take it back to the store so I can inspect. 90 mins it took me to find someone to show me the door. He cldnt find it. Anthr 30 mins to find and spk w/mgr

[Paul Hoonjan @HoonjanPaul]

@Lowes thank u for the 👍👍👍 service! U didn't call when I custom order arrived at ur store so I called u. U sd I picked it up, then u cldnt find it. Then u found the wrong one (wsn't wrong ur CS rep didn't chk). Then we made arrgmnts for delivery.

[Paul Hoonjan @HoonjanPaul]

@AHS_Warranty @sears i think i need to escalate your fraud activities to the Commissioner of Florida Insurance. This is unacceptable @DiverseInsGroup

[Paul Hoonjan @HoonjanPaul]

@AHS_Warranty @Sears your level of customer service is incredible!! I placed a service request, which I pay for. @AHS_Warranty and @sears failed to resolve my issue that I pay for and now AHS refuses to fix the problem and now it is my fault the technician did not enter notes?

[Paul Hoonjan @HoonjanPaul]

@AHS_Warranty I did please check your DMs

[Paul Hoonjan @HoonjanPaul]

@AHS_Warranty why don't you like helping your customers?? U sent @sears to fix my fridge and they didn't. I went back into your portal to say my fridge isn't fixed and your portal doesn't work. I spent 40 mins on the phone with your rep and sears to no resolution.

[Paul Hoonjan @HoonjanPaul]

@AHS_Warranty I've been with you for over 7 years and your level of service/lack of service is an embarrassment. Take some accountability!!!

[Paul Hoonjan @HoonjanPaul]

@AHS_Warranty thanks for no help at all! You send @Sears to fix my fridge and they don't. Then I try to go thru ur website that doesn't work. I spend 45 mins with @AHS_Warranty & @sears trying to get someone to come back out and nothing. The phone cuts and no call back.

[Paul Hoonjan @HoonjanPaul]

@Orbitz why am I waiting 3 months for my credit (now refund) from your partners? Ive called 4 times with no help from your agents. One of your agents asked me to wait 3 hours for a manager. Why can't you solve problems??? No help from your partners or you!

[Paul Hoonjan @HoonjanPaul]

@ATT I have tried to work with you regarding my issues. 4 calls within my first 30 days to fix an issue by @ATT, and then @ATT TRIED TO CHARGE ME FOR THEIR ISSUE is 👎👎👎. U promise to call to address and dont. @FCC I would like to file a complaint. How do I email u w/details?

[Paul Hoonjan @HoonjanPaul]

@ATTHelp Thank you Brandon @ATT I will take a look and give you guys a call

[Paul Hoonjan @HoonjanPaul]

#Verizon it is 👍👍 that you support customer loyalty.Spke with ur customer retention department who said they dont compete with @ATT @TMobile @sprint on price. Their plans and phones are 20-30% cheaper and service is equal to @verizon. Thanks for your appreciation

[Paul Hoonjan @HoonjanPaul]

@DHLUS @DHLUSHelp appears my package is finally on it's way, 4 days late. Have been trying to file a complaint with @DHLUS corporate. They only have a mailing address 🙄! I bet it goes into the lake in front or the CEOs maid. How can a company like @DHLUS care so little!

[Paul Hoonjan @HoonjanPaul]

@DHLUS @DHLUSHelp so not only do you have no idea where my package is, I have received 0 communication, and you are giving me the runaround about a refund for failing to meet your agreement. I see that @DHLUS @DHLUSHelp feels the customer isnt important??!!

[Paul Hoonjan @HoonjanPaul]

Lemme guess @DHLUS @DHLUSHelp you have no idea where my package is? It's been 2 hours since you said you are looking into this and nothing.

[Paul Hoonjan @HoonjanPaul]

@DHLUS @DHLUSHelp while I an finally on the phone w/DHL manager, @FedEx knocks on my door delivering a package scheduled for next day delivery. She had no words. Thank u Fedex! At least one company meets their obligations

[Paul Hoonjan @HoonjanPaul]

@DHLUS @DHLUSHelp you need to go to training. I heard and have great experience with @FedEx and @UPS . They can teach u the basics like how to deliver a package on time, customer service 101

[Paul Hoonjan @HoonjanPaul]

And it's there! U also dont want to refund my $. Take responsibility for your error!!!

[Paul Hoonjan @HoonjanPaul]

@DHLUS @DHLUSHelp 40 mins later and someone picks up. They have no idea what's happening with my package. Trying to tell me it's not dhl fault. U picked up the pkg & took to dhl facility.