Hoshang Patel

[Hoshang Patel @HoshangP6320]

@OneScoreHelp Thank you!

[Hoshang Patel @HoshangP6320]

@OneScoreHelp I need assistance. I have been trying to reach out to customer service but have no luck. They don't even reply on emails for 6 days. Please DM me ASAP

[Hoshang Patel @HoshangP6320]

@OneScoreHelp I would wait for a response. But, now I am getting frustated. Because your customer service number does not work for people who does not have onecard. Also, AI chatbot is of no use. The last option is email and no one answers the email timely.

[Hoshang Patel @HoshangP6320]

@OneScoreHelp Thank you! Can you please share the timeline, within how many days I will receive email for the confirmation of payment ?

[Hoshang Patel @HoshangP6320]

@OneScoreHelp I have completed the payment as the steps were mentioned in the email and share the details on email. I am waiting for someone to confirm the payment. Please make sure to assign someone who follows your SLA for email responses. Everytime I need to wait for days to get a response.

[Hoshang Patel @HoshangP6320]

@OneScoreHelp I got an email from customer support. I just replied for a verification and I didn't hearback anything from her. The email was yesterday.

[Hoshang Patel @HoshangP6320]

@OneScoreHelp Also, I am already in email coversation with Cedant from support team. He is not responding to my email since 5 days. If he replies on the email the resolution can be made easily. I wanted to check if you have any SLA for customer query resolution.

[Hoshang Patel @HoshangP6320]

@OneScoreHelp Already 1 week is wasted and due to which the charge has increased by ₹2000 which I would need to pay due to the delay from customer service.

[Hoshang Patel @HoshangP6320]

@OneScoreHelp Ticket# 222327

[Hoshang Patel @HoshangP6320]

@OneScoreHelp I already sent an email on the address a week ago. I am forwarding the trail to you again. I hope this time it was not take soo long to resolve.

[Hoshang Patel @HoshangP6320]

@AGLBathware @AGLBathware @AGLTILESWORLD

[Hoshang Patel @HoshangP6320]

@AGLBathware created complaint on 25/7/26 about multi water leakages. 3 yrs old accessories. Person visited and asked 15 days to order parts. Recently contacted again and he informed his manager asked to fit the parts at other location and this was on 3/9/26 (1/2)

[Hoshang Patel @HoshangP6320]

(2/2) He said he will visit on Saturday with new parts received. He has not visited yet. I also contacted customer service on the same day but no updates yet. Within 3 years 4 water leakages and he said internal parts are broken. Did not expect this quality of parts.

[Hoshang Patel @HoshangP6320]

@cards_uni Again I made a payment for my outstanding balance, the amnt is deducted bt shows error in UNI app. Nw u will refund this & again lein charges for not paying the bill as the amount shows paid right now & I am nt able to pay it again. Please refund my old balance & close my cards.

[Hoshang Patel @HoshangP6320]

@cards_uni I have been paying bills timely. In April statement due to a glitch from unicards charges were applied which I paid becz last date was near & the rep told it wld be reversed in 5 days. It has been 2 months and the amnt is not reversed and reps dsn't hve update on that.

[Hoshang Patel @HoshangP6320]

@cards_uni @cards_uni I am still waiting to hear back for the refund

[Hoshang Patel @HoshangP6320]

@cards_uni Hello, I received an email on 23rd May stating they have started the process for charges reversal. It is more than a month and still you want me to wait because of your fault. Never expect this kind of services. The same scene happened again, but I reported it in advanced.

[Hoshang Patel @HoshangP6320]

@cards_uni Hello team,
Last I was told on 23rd June, that bank is processing the reversal and it would be credit shortly. It is 29th and tomorrow it would be exact 2 and half months that I am waiting for my refund due to bank error.

[Hoshang Patel @HoshangP6320]

@cards_uni I have just received an email confirming the refund which I already received 3 times earlier but no more details. Also, I have asked 2 times on email about the refund amount and where it would be refunded, but never received a reply on that email.

[Hoshang Patel @HoshangP6320]

@cards_uni I have share the details in personal chat. Please acknowledge once received