@shaune_za Hi Shaun, your domain seems to be online again after the DNS change. Please feel free to contact us should you require any further assistance.
@shaune_za Hi Shaun, unfortunately we do not offer telephonic support, however, according to our records, someone from our Support Team did respond to your mail saying we are attending to the issue. As per our correspondence, we will let you know once this has been resolved.
@shaune_za Hi Shaun, according to our records you reported this to us two days ago - the problem seems to be related to a DNS issue. We’ve made some changes on the DNS and waiting for the changes to take effect. We will let you know once the domain is up again.