[11/15/2019 03:30pm EDT] This will serve as the final update related to this incident. We have identified the issue with a switch in our Austin Data Center. The hardware has been replaced and services have been restored.
[11/15/2019 2:30pm EDT] Our engineers are currently investigating an incident in our Austin data center. We are currently gathering a scope of the impact and working to re-mediate the problem. Regular updates will be posted here as the incident develops, through resolution.
Tampa Flexcloud Environment Outage 11-13-2019 -
We have repaired the issue with the shared drives and have contacted impacted customers. Everything appears to be back online. If you are experiencing any further issues please contact support.
Tampa Flexcloud Environment Outage 11-13-2019 -
We have narrowed down the cause to a shared drive issue, we're troubleshooting there and will provide more updates as they become available.
Tampa Flexcloud environment Outage 11-13-2019 -
We are tracking an issue with the Tampa Flexcloud environment currently. We are collecting details at this time and will update with more information shortly.
Microsoft has resolved their issue with Azure East US 2 region. We will continue to monitor the situation. If you have any further issues please contact support at 866-918-4678.
Microsoft has notified us of an issue in the Azure East Us 2 region. Any changes may experience extreme latency and may not be successful. We are tracking the situation and will inform you when we have further updates. Microsoft Status Page: https://t.co/TMOvbzDe9G
We are currently investigating a service impacting event, affecting our email service. Customers may experience delays when sending/receiving emails. Our administrators are aware and working towards a resolution.
https://t.co/6OuB5Z0BCJ
9/20/2019 https://t.co/pyfadbeJ98
This issue has been resolved users should now be able to log in and change passwords as needed. Please let Ntirety support know via call if you are still experiencing issues.
9/20/2019 https://t.co/pyfadbeJ98 Down-
At approximately 10 am PST we began tracking an issue with https://t.co/jtVh2bamlH. Users are unable to login or change passwords at this time. All other services should be available, Further updates to come.
We are currently investigating a service impacting event,affecting the performance of our Shared Linux platform.Some of our customers may experience issues with the visibility of their websites hosted in our Linux platform Please follow us at https://t.co/rhtHXOt8yw for updates
We are currently investigating a service impacting event, affecting our email service. Customers may experience delays when sending/receiving emails. Our administrators are aware and working towards a resolution.
Please follow us at https://t.co/hp1kCgFWRZ for updates.
We are currently investigating a service impacting event, affecting our email service. Customers may experience delays when sending/receiving emails. Please, follow us at https://t.co/2tSpPiCpuk for updates.
We are currently investigating a service impacting event, affecting the performance of our account management system - SiteControl. Users may experience issues trying to access OpenXchange mailboxes via SiteControl.
Please follow us at https://t.co/iLqC5ZVfkY for updates.
@HDCOps [8/5/19 11:15 AM EDT] We are currently experiencing an issue related to our customer portal. At this time customers are not able to login to the portal. Our engineering team is actively working on the event.