Clint Mendonca - Houston Banker

Branch Manager and AVP with over a decade of financial services experience, currently based in the West Houston area.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@ShipleyDonuts your Bunker Hill location is overcharging customers. The signs say one price per item and each donut is ringing up 10 cents more than the menu board.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

Alright, @Xfinity has left us without cable or internet for hours without an estimated resolution or any real updates. The automated system hangs up on you without a representative answering.

What are your best Internet and cord-cutting alternatives?

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@TMobile I need a phone number for an executive resolutions team. My wife has been getting emails requesting survey feedback for calls she's never made to your company and now our phone plan has mysteriously gotten split when it was supposed to all be on one plan.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@TxDOT there's a Republic Services garbage truck traveling southwest on 59 right now spilling debris onto the highway.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@TotalWine presenter: "It's also known as breakfast Scotch, but I'm not so sure anyone has Scotch for breakfast."

@Lovely_Lefty: "I have!"

Me: "That was bourbon..."

:-/

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@pizzahut what's the point of running a deal "through today" and then not honoring it when people go to your website?

[Clint Mendonca - Houston Banker @HoustonTXBanker]

Today marks 15 years working in Financial Services.

I'm thankful to the investment firm who hired me, banks who saw my potential, supervisors who guided me, and colleagues & KofC brothers who referred me to new jobs.

With any luck, today marks the first third of a long career.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

I've clearly been doing something wrong...

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@pizzahut Apologies for the delay. Just sent you the order number.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@pizzahut why is your customer service so complicated? I call the store but it routes to a call center. I select to modify an order but the auto system routes me to new orders. They have to bounce me to the correct area to do anything. It takes way too long to reach a person.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@BornInThe50 @AmericanAir So... we were wrong. @AmericanAir did review the claim and offered me options for a replacement bag. It's nowhere near as nice as my @kennethcole hardshell, but @SamsoniteUSA and @HighSierraEU are decent replacement options. Credit where credit is due.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@AmericanAir very disappointed in your staff today. They unnecessarily gate checked my BRAND NEW @kennethcole carryon bag at @ABIairport and your baggage handlers damaged it!

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@BornInThe50 @AmericanAir I'm not expecting much different from them. I've already left the airport. I have my photos and timestamps for evidence. I'm just debating whether small claims court is worth the effort. If they don't make good, they'll lose this first time customer for life.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

I swear I'm the only one who slows down at school zones anymore. Even the @WasteManagement truck was going 30+ in a 20.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@BornInThe50 @AmericanAir @AmericanAir knows full well that driving back to @HobbyAirport is out of the question for most people. The @FAANews needs to look into deceptive practices.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@AmericanAir Your baggage service team needs retraining. She claimed she waits 45 min after bags arrive in case any are missing or damaged. The flight arrived at 6:08pm. I was at baggage claim at 6:15pm. I got my bag by 6:20pm and she was already gone from the office. Ridiculous.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@AmericanAir ONE HOUR AND TWENTY MINUTES for a baggage service rep to finally come back to the office and all she did was point me to the same damn link!

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@AmericanAir WTH? Did you actually READ anything I said? I have my bag. It's DAMAGED. I've been waiting almost an hour for someone to come to your baggage service office. It's been almost an hour and AA baggage service is the ONLY empty/locked office at @HobbyAirport.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@AmericanAir I'm trying to fill out the claim form that was included in the link you sent, but I can't do it without a code produced by the baggage service rep, who still hasn't arrived despite being paged twice. It's been 50 minutes and @hobbyairport is about to page her a third time.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@AmericanAir I DMed but no answer. Still waiting on a baggage service employee too. @hobbyairport is repeatedly trying to page someone.

[Clint Mendonca - Houston Banker @HoustonTXBanker]

@AmericanAir What do you consider "soon"? I've already wasted 40+ minutes waiting on someone to come back to the baggage service office. I'd like to get home for dinner with my family but that's rapidly not becoming an option because your employees don't care about service.