Howard Wilson

husband, father, humanitarian, CFO @pagerduty, reader, learner, dreamer, @sydneyswans supporter

Pronouns: he/him

[Howard Wilson @HowardXWilson]

Delighted to listen in to Christina Kosmowski - CEO Logic Monitor chatting to ⁦@ManjulaTalreja⁩ ⁦@pagerduty⁩ about the two way street of customer value. #pdsummit22

[Howard Wilson @HowardXWilson]

Fiona Gill ⁦@anaplan⁩ and ⁦@JonathanRende⁩ ⁦@pagerduty⁩ ‘some people working effectively 12 extra weeks a year’, ‘work is broken’ ‘customers need to collaborate differently’ - being able to anticipate the unexpected #pdsummit22

[Howard Wilson @HowardXWilson]

Undisputed value using Customer Service Ops offering from ⁦@pagerduty⁩ #pdsummit22 The #OperationsCloud delivers great end customer experience

[Howard Wilson @HowardXWilson]

Our CPO Sean Scott ‘we need to offload more work to machines’. Our #OperationsCloud makes it possible ⁦@pagerduty⁩ #pdsummit22

[Howard Wilson @HowardXWilson]

Managing interrupt work. ⁦@DanDSpringer⁩ from ⁦@DocuSign⁩ and @jenntejada⁩ chatting at #pdsummit22 about the freedom created by a good mobile experience @pagerduty⁩

[Howard Wilson @HowardXWilson]

This is what we do with our #OperationsCloud! ⁦@jenntejada⁩ #pdsummit22 ⁦@pagerduty⁩

[Howard Wilson @HowardXWilson]

‘Trust is our most important value proposition’ @jenntejada @pagerduty #pdsummit22

[Howard Wilson @HowardXWilson]

‘Pagerduty helps us know about issues before our customers do’ ⁦@pagerduty⁩ #pdsummit22

[Howard Wilson @HowardXWilson]

#pdsummit22 Getting started! Livestream! ⁦@pagerduty⁩

[Howard Wilson @HowardXWilson]

Just like you, I'm always looking for ways to increase productivity. Join my company for a live demo to see how @PagerDuty #ProcessAutomation can help you shorten incidents by 60%. https://t.co/3bcOgGaZSY

[Howard Wilson @HowardXWilson]

Believe it or not, all of these companies are represented in @PagerDuty's #PDSummit '22 speaker lineup! You can still register, so don't miss out! https://t.co/3QHWzuMRvf https://t.co/UMxZ5k0r8y

[PagerDuty @pagerduty]

Make sure to register for #PDSummit '22 before it's too late! Check out which companies will be represented in our speaker lineup. You don't want to miss out on what they have to offer! https://t.co/370x4ft6eF

[Howard Wilson @HowardXWilson]

At this year's #PDSummit, I love that there is truly a track for everyone on your team to learn from. I can't pick a favorite out of the six yet! On your way to register, you can learn more about each track on @PagerDuty's site! https://t.co/3QHWzuMRvf https://t.co/SdCqkKgSiL

[PagerDuty @pagerduty]

For #PDSummit '22, we have something for every member of your team with six tracks of actionable content. Want to know more about each of them? Check these out on our site on your way to register!
#ReadyforAnything
https://t.co/370x4ft6eF

[Howard Wilson @HowardXWilson]

Cambridge Cognition assesses hundreds of thousands of patients in over 100 countries, and I'm proud to say it is using my company, @PagerDuty, to help save lives. If you're curious to learn more, check out this case study! https://t.co/1gIg4UK64j

[Howard Wilson @HowardXWilson]

My colleagues at @PagerDuty conducted a survey to learn what people wanted out of Summit '22. The result? Three in-person events across San Francisco, Sydney and London with a people-centric approach at the heart of the program. Join me at #PDSummit! https://t.co/8GP301mBQV

[Howard Wilson @HowardXWilson]

My company's biggest event of the year is so close! This is a glimpse of our past @PagerDuty Summits, and I have a feeling this year is going to be something special. Do you have a favorite #PDSummit memory? https://t.co/3QHWzuMRvf https://t.co/IL5WVAEV6m

[PagerDuty @pagerduty]

We're taking a trip down Summit memory lane! What's your favorite #PDSummit story? We'll be making memories online and in-person this year, so register soon! We can't wait for what all is to come at Summit '22. https://t.co/370x4ft6eF

[Howard Wilson @HowardXWilson]

To keep up with rapid company growth, SailPoint embraced @PagerDuty as a #DevOps best practice to empower accountability and reduce pressure on triage teams. Read how my company helped @SailPoint secure digital operations maturity! https://t.co/c00jZH89mT

[Howard Wilson @HowardXWilson]

PagerDuty Summit '22 is quickly approaching! Our PagerDuty University instructors are excited to be offering free certification ($7500 value)! Don't miss your chance to deep dive into #analytics, best practices, and more at #PDSummit 2022. Register now! https://t.co/5VhWXfE3K3

[Howard Wilson @HowardXWilson]

Check out this insightful piece by my colleague Nancy Lee where she examines the core principles underlying the traditional Customer Support model and introduces an alternative framework for tackling high-urgency issues — Intelligent Swarming. https://t.co/lnCQKEt0WY

[Howard Wilson @HowardXWilson]

This week on #pageit2thelimit we welcome Kat Gaines to the Advocacy team! Kat's a #customersupport pro, and we're thrilled she's joined us. Take a listen to the new episode, and make sure to subscribe so you don't miss her future episodes https://t.co/nk32tnv30M