@Erin23Erin@Sonos I have the same problem with a brand new roam.
Tried everything to fix it, dozens of times!!
Even tried the serial number option. Doesn’t work either!
95 minute wait list and no call back option…
@Sonos support used to be great! Now it’s a nightmare!
Frustrated!
@PhilCollinsFeed@guardian Absolutely “In the air tonight”, but “Tearing and Breaking” is great, as is “If leaving me is easy”. Not your normal favourites, but played at the right time of day, in the right mindset, both amazing!