Chester Cycle Hub LTD

[Chester Cycle Hub LTD @HubChester]

@StarlingBank seems pretty pointless .. either someone in your organisation is reading this and will take it seriously or they won't

[Chester Cycle Hub LTD @HubChester]

@StarlingBank appalling customer service today when reporting 2 fraudulent transactions totalling £1400.00

[Chester Cycle Hub LTD @HubChester]

@StarlingBank Do you have a problem with you auth/fraud systems?

[Chester Cycle Hub LTD @HubChester]

@AnneBoden

[Chester Cycle Hub LTD @HubChester]

2) When I contacted your customer support I was told to ring the merchant! I had to be quite forceful with your service agent to get her to take this seriously - any other bank would have passed me to their fraud dept straight away.

[Chester Cycle Hub LTD @HubChester]

@HawanDs @StarlingBank I feel your pain... 2 fraudulent transactions on my card today and getting @StarlingBank bank to take it seriously was a struggle... I've worked in payment systems for 30 years and was shocked by their lack of concern

[Chester Cycle Hub LTD @HubChester]

@GoogleMyBiz Hey guys, I've been waiting near 3 months for you to update my address details and opening hours ... I have a constant stream of customers complaining about these being wrong.. Support are looking at it but getting nowhere... Please help