Customer Response Hub

[Customer Response Hub @Hubtech_HQ]

@dkitwood Thank you for reaching out to us. We genuinely understand your perspective, and this is not the experience we want you to have. Please send us your phone number and email address through private message to better assist you

[Customer Response Hub @Hubtech_HQ]

@shardon1980 Thank you for reaching out to us. We genuinely understand your perspective, and this is not the experience we want you to have. Please send us your phone number and email address through private message to better assist you

[Customer Response Hub @Hubtech_HQ]

@EnriqueGuadiz Thank you for reaching out to us. We genuinely understand your perspective, and this is not the experience we want you to have. Please send us your phone number and email address through private message to better assist you
@EnriqueGuadiz

[Customer Response Hub @Hubtech_HQ]

@helentink Thank you for reaching out to us. We genuinely understand your perspective, and this is not the experience we want you to have. Please send us your phone number and email address through private message to better assist you
@helentink

[Customer Response Hub @Hubtech_HQ]

@AbiGrace92 Thank you for reaching out to us. We genuinely understand your perspective, and this is not the experience we want you to have. Please send us your phone number and email address through private message to better assist you

[Customer Response Hub @Hubtech_HQ]

@KalEl_WBS Thank you for reaching out to us. We genuinely understand your perspective, and this is not the experience we want you to have. Please send us your phone number and email address through private message to better assist you

[Customer Response Hub @Hubtech_HQ]

@SteWhoPlays Thank you for reaching out to us. We genuinely understand your perspective, and this is not the experience we want you to have. Please send us your phone number and email address through private message to better assist you

[Customer Response Hub @Hubtech_HQ]

@derinzydennis We appreciate you bringing this matter to our attention. Kindly follow us back to enable us to send you a direct message and provide prompt assistance.

[Customer Response Hub @Hubtech_HQ]

Please follow us back and share your email address and reachable phone number via direct message 💬, and one of our team members will get in touch shortly. Thank you
@DevilHatman

[Customer Response Hub @Hubtech_HQ]

Please follow us back and share your email address and reachable phone number via direct message 💬, and one of our team members will get in touch shortly. Thank you

[LGWLGWLGW @lgwlgwlgw]

@virginmedia broadband down AGAIN. FFS. What do I pay you for?

[Customer Response Hub @Hubtech_HQ]

@lgwlgwlgw Thank you for reaching out to us. We genuinely understand your perspective, and this is not the experience we want you to have. Please send us your phone number and email address through private message to better assist you

[Customer Response Hub @Hubtech_HQ]

Hi, we're sorry to hear you're having difficulty contacting us. Please follow back and send us your contactable number via direct message and we'll be happy to assist with your return request. -James

[Ben Grant @MrBenGrant]

@virginmedia we are so done with you when our contract ends, barely a month goes by with outages and reliability issues! £73 a month you would expect top speeds and super reliability. Sadly not.

[Customer Response Hub @Hubtech_HQ]

@MrBenGrant Thank you for reaching out to us. We genuinely understand your perspective, and this is not the experience we want you to have. Please send us your phone number and email address through private message to better assist you

[Customer Response Hub @Hubtech_HQ]

Hi, we're sorry to hear about your experience and understand your frustration. We apologise for the interruption of your Internet and the lack of communication. Please follow back and send us your contactable phone number via DM for Quick response.^James
@CalJamesPhoto

[Customer Response Hub @Hubtech_HQ]

@CalJamesPhoto Thank you for reaching out to us. We genuinely understand your perspective, and this is not the experience we want you to have. Please send us your phone number and email address through private message to better assist you

[Customer Response Hub @Hubtech_HQ]

We appreciate you bringing this matter to our attention. Kindly follow us back to enable us to send you a direct message and provide prompt assistance.
@sarahvkeenan

[Customer Response Hub @Hubtech_HQ]

@sarahvkeenan Thank you for reaching out to us. We genuinely understand your perspective, and this is not the experience we want you to have. Please send us your phone number and email address through private message to better assist you

[Customer Response Hub @Hubtech_HQ]

We appreciate you bringing this matter to our attention. Kindly follow us back to enable us to send you a direct message and provide prompt assistance.

[ꜱʜᴀɴɴᴏɴ ʙʀᴀᴅꜱʜᴀᴡ @shaannonhjjbx]

well you’ve ruined my f*cking night, well done @virginmedia

[Customer Response Hub @Hubtech_HQ]

@shaannonhjjbx Thank you for reaching out to us. We genuinely understand your perspective, and this is not the experience we want you to have. Please send us your phone number and email address through private message to better assist you

[Customer Response Hub @Hubtech_HQ]

Thank you for reaching out to us. We genuinely understand your perspective, and this is not the experience we want you to have. Please send us your phone number and email address through private message to better assist you

[Stephen Hampson @StephenHampson]

@virginmedia White flashing light on the power button. Volume works but not that so can't watch catch up and can't watch any paid channels. New complaint incoming. Thanks a lot