@AmericanAir so much for loyalty to your best customers. 36 hours and. I bag and no response. Just wanted to get my bag off the plane that never left. Been back to Miami 4 times so far with no luck whatsoever and total chaos there. I’m done.
@AmericanAir Ok. Well it’s now been 36 hours and I still don’t have the bag back that I checked for my flight to Vegas which was cancelled. No one to help. All I have is a bag tag number with no scan activity. What a joke. Someone should call me…
@Capthock@AmericanAir Now we’re close to the gate and some stupid guidance system failed. Unbelievable… and AA doesn’t care. I’m an executive platinum and they treat us all like shit these days