"We’re not technologists who’ve never set foot in a contact center. We’re contact center professionals who built the technology we always wished we had."
Learn more: https://t.co/K1tf1dTqBZ
Everywhere you look, companies are racing to deploy AI across their business. Few are talking about what it actually takes to deploy it responsibly, monitor it continuously, and protect the customer experience at scale.
Learn how we do it: https://t.co/mcQcu2vfsX
A homeowner's AC fails at 9pm on a Friday.
They call their warranty provider. They get a voicemail.
That's not a customer experience problem — it's a trust problem. And in home warranty, trust is the entire product.
AI customer service agents don't fail because the technology is bad. They fail because the workflow around them was never designed to succeed.
Read our latest guide: https://t.co/YAErOmFTfy
AI doesn't just expose your potential. It exposes your problems.
Full article linked below 👇
https://t.co/BW9NBDSCOv
#AI#EnterpriseAI#DigitalVoice#CX#Humach
Humach is heading to IUCX 2026!
If you're attending, come by booth 317 and say hi! We'd love to connect, swap ideas, and talk about what's next for utility customer experience.
See you in Tampa! 🌴
#IUCX2026#UtilityCX#CustomerExperience#Humach
What a year!
Huge thanks to our clients, partners & team for making it possible. We acquired @MarketsEQ, partnered with ElevenLabs, and delivered smarter, human-centered AI solutions. Here’s to an even brighter year ahead!
#AI#CustomerExperience
This holiday season, our AI-Whisperers ensure every customer feels heard. By blending insight & innovation, they make Digital Voice Agents speak your customers’ language year-round.
Learn how Humach keeps humans in the loop at https://t.co/AcrkYIia6g
#Humach#AIWhisperers
Your business solutions aren’t under the tree—they’re in your contact center. 🎄
AI-powered Digital Voice Agents deliver speed, consistency & care, with humans in the loop. A gift that keeps giving!
Learn more at https://t.co/P3qpBjBndG
#Humach#FutureOfCX#DigitalVoiceAgents
Farewell, legacy IVRs.
Customers deserve real conversations, not menus.
71% of customers buy more when they reach someone fast. That’s why we build Digital Voice Agents—connecting, building trust, and getting things done.
Learn more 👉https://t.co/BB0iuOjRAf
#VoiceAI#AI
There's nothing more powerful than a conversation.
And with Humach, those conversations get more seamless, more personal, and more on-brand every time—thanks to our AI Whisperers.
Learn more: https://t.co/8Pbjo9pqIN
#VoiceAI#DigitalAgents#Humach
We're excited to be apart of the Call Center Campus Symposium next week! Make sure to make it to our session or find us at Booth #106 🤘
Learn more: https://t.co/Qs1jtVrI4O
#CallCenterCampus#Humach#AustinTX
Your customers are calling. Are you answering?
And if you are answering, are they stuck listening to elevator hold music before reaching support?
Skip the hold and deploy a digital voice agent with Humach.
Learn more: https://t.co/X9f80WTOuF
Humach’s AI Voice Agents don’t just sound human—they feel human.
Trained by AI Whisperers, they detect tone & urgency, adapting empathy in real time.
This is how automation builds trust. Learn more: https://t.co/Q5bIAGo1CB
#HumanInTheLoop#VoiceAI#CustomerCare
Our AI Whisperers directly train our AI to sound like your best live agent, and act like one too.
Learn how: https://t.co/BbnBMdZstw
#VoiceAI#DigitalVoiceAgent#AIWhisperers
Are you attending #VAPICON next week?
Connect with our team in San Francisco! Our CEO, @Timhoulne , and Chief AI Officer, Sean Austin will be there to connect and share insights 🤝
The first-ever Voice AI Summit: https://t.co/wLHZO2a84d
Contact centers are evolving. At Humach, we combine AI efficiency with human empathy to drive real customer outcomes.
The future of CX is digital voice agents + human-in-the-loop intelligence—and we’ve got the results to prove it.
https://t.co/jCgo05ZHyD
#CX#HumanInTheLoop