@grantphilly with the issue described you’d have to restore your wallet to full functionality and update your firmware to the latest version. Kindly follow back or send a Direct Message for assistance.
@grantphilly We sincerely apologize for the discrepancy observed in your balance issue on your account. Our team has already escalated this matter and will work to resolve it as quickly as possible.
@MustClimbRocks Hello! We're grateful you reached out about your issue. To better support you, let's move the conversation to direct message. Please send us a DM, and we'll be happy to help. Hope to connect soon!
The snapshot for eligibility has already been taken, it isn’t at the end of the first claim period. Moving your XRP now won’t change eligibility. Do you remember which wallet held your XRP at the snapshot date?
@BeachBossChick Our team works diligently to ensure that every wallet is built with top-tier security and long-lasting durability. Should you encounter any problems, we’re here to provide support and help you find a solution.
@bobbyxrp1 We are so sorry about your issue. And we will be able to help as best we can. Please DM us for immediate assistance. We look forward to hearing back from you
🚨 Xaman 4.2.1 removes one of XRPL’s biggest hurdles: the need for trustlines!
📨 Send tokens without trustlines, utilizing Checks, recipient accepts the token when ready, no more friction!
This is a fundamental leap forward for tokens on XRPL
Read more: https://t.co/B50ft8snwG
@7Tx1LAd0
Hello there, thank you for reaching out to us for assistance. We appreciate the opportunity to help you resolve the issue you're facing, would you mind sending a Direct Message for further assistance
@logoperf Apologies for the inconvenience caused, what type of error are you getting when trying to connect ? Have you tried basic troubleshooting steps to fix this issue ?
@cryptobankpoor You don’t need to move your xrp from your ledger before you can claim off your xrp holdings on xaman. You’d be able to claim off your xaman holdings after you’ve synchronized your xaman wallet as the origin address. Was your holdings snapshot taken ?
@Vox_Aeon Apologies regarding your missing rewards which could be due to a synchronization error with the mainnet firmware. Kindly follow back or send a Dm for assistance.
@NEURA_DEFI You’d be able to claim off your xaman holdings after you’ve synchronized your xaman wallet as the origin address. Was your holdings snapshot taken ?
Please check your ticket email (inbox/spam) for responses all updates are sent there. If you don’t see it, DM us your ticket ID so we can follow up for you.