Khaby Lame has just become the #1 most followed @tiktok_us star on the planet. And who’s that in his profile photo? HXTN SUPPLY!
Indulge me shouting about it, but it’s bloody mad 🤯
Brands talk about building community - but do you have a group of 2-4 teens covertly meet like clockwork on Monday and Thurs evenings behind your offices for a smoke and a gossip?
Unmatched brand loyalty.
It won't show on the balance sheet (well, immediately anyway), but getting through the period with an almost entirely happy customer base will stick with me for a long time.
The teams graft was outrageous.
Props to drmersclub for publicly addressing.
Immense respect for the drmersclub IG post today.
Customer experience is, and always will be, the fundamental long term business driver. But it's so easily overlooked... until it's not.
The customer frustration, as drmersclub accurately put, that they continue to see ads from all angles whilst resolutions are carried out.
The reality being 1) we have to to ensure £££ for core business, and 2) even when immediately resolved, there is still a delivery period.
I’ve been doing this a long time now, but Frasers setting up https://t.co/F9zviQpyTa for not appointing Mike Ashley as CEO is the *chefs kiss* of petty.
Don’t even have an opinion on who’s right.
Just incredible scenes (and viewing) from multi-billion pound companies. 🍿
Another day, another retailer.
Albeit one Private Equity to another in END case, but always find any transaction that sees founders step away runs the risk of losing some of the secret sauce.
Hope to be wrong.
The monopolisation of fashion retail and IP acquisition is completely out of control.
Q4 2024 UK consumer choice will effectively mean buying from 1 of ~5 retail umbrellas.
I’ve long joked, but it *can’t* be sustainable…
6 month check in on this and it’s already worse than I could have imagined.
It is the Wild Wild West out there in wholesale / third-party retail right now.
The monopolisation of fashion retail and IP acquisition is completely out of control.
Q4 2024 UK consumer choice will effectively mean buying from 1 of ~5 retail umbrellas.
I’ve long joked, but it *can’t* be sustainable…
The monopolisation of fashion retail and IP acquisition is completely out of control.
Q4 2024 UK consumer choice will effectively mean buying from 1 of ~5 retail umbrellas.
I’ve long joked, but it *can’t* be sustainable…