Interactive Customer Experience Summit

Discover new strategies and tech to elevate the customer experience.

[Interactive Customer Experience Summit @ICXsummit]

Interactive Customer Experience (ICX) Summit 2024 returns to Charlotte on September 9-11. #ICXsummit is co-located with the Bank Customer Experience Summit. Register today! https://t.co/DIVBt6L8m2

[Interactive Customer Experience Summit @ICXsummit]

To stay ahead of the threats, protect their revenue and preserve customer loyalty, retailers need to take a comprehensive approach to tackling fraud. Here are some of the most common types along with some strategies for reducing risk. https://t.co/BX110GKEw4

[Interactive Customer Experience Summit @ICXsummit]

Hyosung Americas, a provider of ATM and self-service kiosk solutions, has partnered with eGlobal to launch a pilot program for Hyosung Pay, a retail ATM solution. #CX https://t.co/30Veizsfqv

[Interactive Customer Experience Summit @ICXsummit]

Walgreens is partnering with Dion's Chicago Dream to address food insecurity. The partnership will see the installation of a Dream Vault smart locker at a Walgreens location providing free produce to over 275 local households each week. #CX https://t.co/sgRwa64JVc

[Interactive Customer Experience Summit @ICXsummit]

PizzaForno, a 24/7 automated pizzeria, has inked a 40-unit development deal with Forno Brothers. This expansion will bring automated pizza kiosks to various locations across Michigan, including five new units in Clarkston, Caledonia, Flint and Troy. #CX https://t.co/Lay1wSK6Mc

[Interactive Customer Experience Summit @ICXsummit]

Zenni Optical is partnering with Eyebot, an innovator in automated vision testing, on a strategic partnership to improve access to vision care. The collaboration will initially deploy 10 state-of-the-art Eyebot S1 kiosks in high-traffic locations. #CX https://t.co/UdiLHeaE5P

[Interactive Customer Experience Summit @ICXsummit]

Expert tips for preparing for a successful retail season. The free one-hour webinar will feature feature Lindsay Fifield, director of customer success at Forethought and Bron Rasmussen, CX operations at Cotopaxi. #CX
https://t.co/GsyXNhrX83

[Interactive Customer Experience Summit @ICXsummit]

Marks & Spencer is set to introduce a novel shopping experience by placing self-service checkouts directly within its fitting rooms. The approach aims to streamline the purchasing process and potentially reduce wait times. #CX https://t.co/9iu1XXTzH7

[Interactive Customer Experience Summit @ICXsummit]

By addressing team members’ core concerns retailers can lay the groundwork for an in-store experience that keeps customers returning. #CX https://t.co/ugizivpMrT

[Interactive Customer Experience Summit @ICXsummit]

Magnolia Bakery is celebrating the launch of its new line of frozen-to-thaw banana pudding products with a free vending machine in Brooklyn. From November 15th to 17th, New Yorkers can grab a complimentary dessert at Cafe Balearica in Williamsburg. #CX https://t.co/84GGb0uP6G

[Interactive Customer Experience Summit @ICXsummit]

Jack Lowe Sr. Elementary School has become the latest Dallas Independent School District school to receive a book vending machine. #CX https://t.co/X4J4wo3NzO

[Interactive Customer Experience Summit @ICXsummit]

Coinstar has launched CINQ by Coinstar, a digital wallet that allows users to convert cash into cryptocurrencies. #CX https://t.co/LbyIBcuKfL

[Interactive Customer Experience Summit @ICXsummit]

Mother's Market & Kitchen, a health food grocer, has witnessed a 33% increase in mobile club subscribers thanks to a kiosk strategy. The growth is attributed to digital kiosk technology at store registers and a free groceries contest. #CX https://t.co/ot9cosu2Yn

[Interactive Customer Experience Summit @ICXsummit]

Outdoor advertising firm Lamar has opened submissions for its "Lamar Gives Thanks" campaign via https://t.co/WeNID9fwXg from November 1-10 for the public to submit messages of gratitude. #CX https://t.co/rzRwqoohTX

[Interactive Customer Experience Summit @ICXsummit]

SNA Displays has partnered with Aldine Independent School District in the refresh of W.W. Thorne Stadium in Houston, Texas. The project included installation of a SNA Displays 10mm Empire Exterior LED video board in the south end zone. #CX https://t.co/AxBWQGQdBw

[Interactive Customer Experience Summit @ICXsummit]

Carousel Digital Signage has partnered with Raptor Technologies, an education software solutions provider, to integrate Raptor Alert with Carousel Cloud and allow critical messaging and safety information delivery via digital signage networks. #CX https://t.co/SjXFiZZ2tM

[Interactive Customer Experience Summit @ICXsummit]

GoVision, a provider of large-scale, experiential digital signage solutions, has installed one of the 30 largest LED displays on Earth at the Charlotte Motor Speedway. #CX https://t.co/vDNnCHDVk2

[Interactive Customer Experience Summit @ICXsummit]

Unique Creations, an Elizabeth, New Jersey-based flower shop, has brought a touch of floral beauty to Newport Centre Mall with its innovative flower vending machine. This marks the first-ever flower vending machine in the city. #CX https://t.co/zI1nSah34U

[Interactive Customer Experience Summit @ICXsummit]

Royal Victoria Regional Health Centre's Emergency Department in Muskoka, Ontario, Canada has implemented a self-service kiosk system to make the check-in process more efficient as well as protect patient privacy. #CX https://t.co/BEQraojXPO

[Interactive Customer Experience Summit @ICXsummit]

Against the backdrop of heightened customer expectations, brands need to go beyond traditional e-commerce sites, blanket marketing emails and generic social campaigns. Instead, retailers should look to AI to help them win across digital and in-store. #CX https://t.co/SiRuL0z1Ue

[Interactive Customer Experience Summit @ICXsummit]

A hefty number of U.S. consumers, 87%, will celebrate Thanksgiving this year with 80% of turkey day shoppers expecting to all or most of their shopping in-store. https://t.co/lMpz9DYRFy