Ian Heptinstall

Associate Professor of Project Management at @unibirmingham.

Project & Supply Chain Mentor.

[Ian Heptinstall @IDHeptinstall]

For the past 20 years I have advised friends to go to @Wickes for kitchens. UPDATE. Don't use @Wickes unless they change back to how they were. Delivery booked for today - 10 days ago - never happened. No contact. Nada. (And the materials are lower quality too).

[Ian Heptinstall @IDHeptinstall]

@BoothsCountry. Why say your cafe closes at 5pm...if in reality it is 4.50.? Not very happy to be turned away at 4.55 at Knutsford being told you closed 5 minutes ago. Someone had cleaned the machines down early. Other staff though it was still open! 👎

[Ian Heptinstall @IDHeptinstall]

@RugbyPass Are too many people wanting to watch England-France, or has your system crashed?
It isn't letting me sign up on any device ☹️

[Ian Heptinstall @IDHeptinstall]

@LivEveryPlay Yes and yes. Arrived a few hours before...after my email to the Box office was answered. Looking forward to the show. Just letting you know something isn't quite working.

[Ian Heptinstall @IDHeptinstall]

@LivEveryPlay. Are there box office problems today? No digital tickets yet for tonight and no one answers the phone in 32min wait. I hope I can pick them up if they don't come by email soon. And I hope the whole audience doesn't have the same issue.

[Ian Heptinstall @IDHeptinstall]

@ring. What kind of backwards and customer-unfriendly step are you taking in removing the Modes button in the app (from 7 Sep)? Do you know how difficult you are making things for customers like me? It is the most used feature of the whole system.

[Ian Heptinstall @IDHeptinstall]

@TeamGB. Am I the only one who thinks the design of the medal ceremony tracksuit looks awful? I hope @adidas paid you a fortune for the privilege of making us look so ridiculous in the pursuit of #fashion.
#OlympicGames

[Ian Heptinstall @IDHeptinstall]

@BBCSport. An idea. Make fewer hype videos about our British athletes as "personalities". Less jabber-jabber from commentators and interviews about how participants feel. #MoreSport. The #Olympics used to be a fantastic opportunity to see a range of sports we don't normally see.

[Ian Heptinstall @IDHeptinstall]

@BrewDog Can you please update the EFP app to allow biometrics? It's a pain copy-pasting my PW!

And whilst you are at it get rid of the intrusive WiFi login in your bars. You don't need that info - you just want it.

[Ian Heptinstall @IDHeptinstall]

@AudiUK @VolvoCarUK @MercedesBenz Can someone please explain why the headrests in your cars force my head forwards? And don't go back enough. It is impossible to sit upright. Why? Would love to buy, but not with such an uncomfortable seating position.

[Ian Heptinstall @IDHeptinstall]

@benc131990 @Nigelrefowens @ProgressiveRug No I didnt say that. I was agreeing with you that the laws are inconsistent. You are allowed your feet to be on the ground though law13.3 doesn't actually say that. Law29c requires lineout lifters to return the jumper "to the ground safely". Implying on the ground means feet.

[Ian Heptinstall @IDHeptinstall]

@benc131990 @Nigelrefowens @ProgressiveRug Maybe poorly worded, but all laws need interpretation. By your definition though the only legal way to tackle would be to jump in the air. Feet are usually "on the ground" when tackling. Why differentiate a foot from a knee that touched the ground a fraction before the tackle?

[Ian Heptinstall @IDHeptinstall]

@ITVRugby . Look at the Scottish hand that knocked the ball out of Furlong's hand. Penalty Try? Only one camera angle showed it but it seemed clear to me.

[Ian Heptinstall @IDHeptinstall]

@ProgressiveRug @Mjlongley1988 My experience of illegal clean out at a ruck, so I am definitely not a fan. Luckily noses mend but brains don't.

[Ian Heptinstall @IDHeptinstall]

Has Luke Pearce not got the memo from @SixNationsRugby? I thought from watching yesterday we weren't penalising slight forward passes this weekend. #rugby.

[Ian Heptinstall @IDHeptinstall]

@ProgressiveRug @Mjlongley1988 100% they are the top priority changes to make by far.

[Ian Heptinstall @IDHeptinstall]

@ProgressiveRug @Mjlongley1988 Maybe, but there is a long list of laws we all think need better applying, or revising. PS - I wasn't aware the need to bind when joining a ruck wasn't enforced.

[Ian Heptinstall @IDHeptinstall]

@DanNeidle What was the basis of Ms Webster's original claim? How had HMRC harmed her by the disclosure? The only harm I can image is if she had avoided legitimate US tax and then had to pay?

[Ian Heptinstall @IDHeptinstall]

@Mjlongley1988 @ProgressiveRug You bind on to the jackal and drive them back staying on your feet. Or at least you try and grab hold of them. Not saying it's easy, but that is all the laws allow you to do. Refs allow falling I think so long as it doesn't hamper the opposition, just to keep the game flowing.

[Ian Heptinstall @IDHeptinstall]

@ProgressiveRug @Mjlongley1988 Yup, I would say it is the lack of bind, or attempt to bind, on Furling that is the issue. Looks more like a barge to me. Refs like players are imperfect & we accept they will miss things. Getting to know the ref's interpretation has always been part of the game at all levels.