Gayathri

Analytics | Books| Travel | Coffee | One day at a time | Fellow @stoahq

[Gayathri @IMGathu]

Tell me, how are you

[Gayathri @IMGathu]

@TK_HelpDesk @TurkishAirlines they just don’t care about their customers. All they di is silent inaction and let customers face the plight on their own. If you are booking your entire trip trusting this airlines take my example it will end up in huge loss

[Gayathri @IMGathu]

@TK_HelpDesk @TurkishAirlines the compounded loss I am going to face because of this negligence by “Turkish Airlines” is something that’s going to take long to recover for our family and I will not recommend or book Turkish airlines in future.

[Gayathri @IMGathu]

@TK_HelpDesk @TurkishAirlines for our family travelling with our six yr old daughter

[Gayathri @IMGathu]

@TK_HelpDesk @TurkishAirlines saying our request is being worked upon .I feel that Turkish airlines does this just to keep us quiet till the flight gets cancelled or goes on its merry ways and we are stuck here .I am truly disappointed in the airlines and the lack of empathy

[Gayathri @IMGathu]

@TK_HelpDesk @TurkishAirlines After multiple calls and inneumerable follow ups I haven’t received a single response from your team and we feel completely defeated and not being helped by your team in a single possible way despite multiple confirmations

[Gayathri @IMGathu]

@TK_HelpDesk @TK_HelpDesk or is it just a series of automated emails, replies and call center folks reiterating templates replies to me.

[Gayathri @IMGathu]

@TK_HelpDesk @TurkishAirlines Inspite of me asking for a rebooking of flight from 3 days ago I was not offered an alternate arrangement now the flight is also cancelled. I have 3 consecutive flight bookings based on this.its too high a price I will be paying

[Gayathri @IMGathu]

@TK_HelpDesk @TK_HelpDesk I have no access to the team handling feedback case.The call center folks can only escalate but won’t be able to tell me any update. How is it fair from the airlines to expect me to keep waiting not knowing if someone is really on top of it

[Gayathri @IMGathu]

@TK_HelpDesk Is this really in operational queue that needs some urgent action or is it just classified as a general feedback where I will get a regret email 7 days later when I have gone through compounded loss because of this one negligence by the “Turkish airlines “

[Gayathri @IMGathu]

@TK_HelpDesk @TurkishAirlines @TK_HelpDesk @TurkishAirlines after this flight Mumbai to Istanbul,I have two flights from IST to Stockholm and from there to Kiruna.cancellation of this flight is too high a price I will have to pay travelling with a kid.

[Gayathri @IMGathu]

@TK_HelpDesk @TurkishAirlines @TK_HelpDesk @TurkishAirlines all the response I am getting is I will be contacted shortly. But with less than 24 hours for the flight with me having to do a domestic transfer in the time, this is getting too frustrating

[Gayathri @IMGathu]

@TurkishAirlines @TK_HelpDesk Our ref number is TK-14264941. Given we travel March 15 with a kid and our flight routes through an UAE conflict zone, we cannot wait 7-14 days for a response.please escalate and expedite the action.been more than 52 hours of trying to get support

[Gayathri @IMGathu]

We are a family of 3 with a SIX YEAR OLD CHILD.
You sold us a “Turkish Airlines” ticket.didn’t disclose IndiGo as https://t.co/pMQfwo6yI5 are asking us to land in an airport under active missile & drone https://t.co/9ZDYUGvgdK this your standard of passenger care? @TK_HelpDesk

[Gayathri @IMGathu]

@TK_HelpDesk @TurkishAirlines URGENT SAFETY CONCERN
Travelling March 15 BOM→IST→ARN with my husband & 6yr old daughter. PNR: URRRDE
Your ticket shows TK4751 operated by Turkish Airlines. Reality? It’s IndiGo 6E17 landing at RAS AL KHAIMAH active conflict zone
#TurkishAirlines

[Gayathri @IMGathu]

@TK_HelpDesk @TurkishAirlines @TK_HelpDesk

[Gayathri @IMGathu]

@TK_HelpDesk Have DM ed the additional details

[Gayathri @IMGathu]

@TurkishAirlines @TK_HelpDesk your OWN waiver policy covers flights touching UAE due to conflict.
TK4751 has NOT operated for 2 consecutive days.
We requested rebooking on TK721 (your own aircraft, safe northern route, no UAE).No alternative offered.
This is NOT acceptable.