What if you let an AI agent shop for you? As announced earlier today, ING, @Worldline and @Mastercard is making it possible. AI handles every step, while the customer stays in control. This is a European first in end-to-end agentic payments.▶️Watch the demo to see it in action 👇
Agentic payments are now live in Europe.
At #Money2020 Europe, #Worldline, @ING_news and @Mastercard executed the first European end-to-end agentic payment transactions in production.
A concrete step beyond experimentation. 🧵
#AgenticCommerce
#INGNews: A European first in AI-powered commerce.
At #Money2020, ING with Worldline and Mastercard enabled an AI assistant to search, select and pay on behalf of customers. ✅ First agentic payment transaction fully on EU infrastructure. 👉 Learn more: https://t.co/bBMomNtYQt
#1Q2026#INGResults “Our strong performance demonstrates the resilience of our business. We worked closely with our customers and clients on financing, transactions and risk management, while accelerating growth, increasing impact and delivering value.” https://t.co/cRRRizgRQ4
Sunday read: April’s ING Monthly skips crystal-ball forecasts and instead maps scenarios for what’s next energy, inflation, central banks, rates & FX. Worth a skim. 👉 https://t.co/7TVHprZUcX
Why do so many AI programmes stall at “pilot”? ING’s head of Advanced Analytics Strategy Marco Li Mandri shares what it takes to move GenAI into real production. One signal: 90%+ of ING’s #GenAI pilots made it into production https://t.co/Nbq7ksgzIS
AI will redefine banking careers and the biggest shift isn’t just automation. ING COO Marnix van Stiphout explains why scaling AI is an organisational challenge first: reskilling, redefining roles, and building permanent oversight and control https://t.co/vWbqTYJUzf #FutureOfWork
Uncertainty is reshaping decisions everywhere.
What does it take to keep moving forward when the outlook is complex? Hear #ING CEO Steven Rijswijk’s perspective on making progress even in uncertain times on CNBC Squawk Box Asia. ▶️ https://t.co/Ryn7dtWHxl
Ideas aren’t the problem in banking. ING’s COO Marnix van Stiphout explains why adoption at scale, not ideas, is the real bottleneck in banking innovation, and what it takes to move beyond pilots.🎥#Fintech#BankingInnovation#ING https://t.co/2Gg7e4argg
In part 1 of a 5 part series, Anneka Treon, global head of Private Banking, Wealth Management & Investments at ING, explains why ING is leaning into private markets and how building the right investment platform is key now🎥 Watch part 1. More to come. https://t.co/x2zECn4hpG
Our research team explores two possible paths for the Middle East conflict and what each could mean for markets and the global economy. Europe may be hit hardest, with a potential energy shock adding to trade pressures. Read more 👉 https://t.co/1bhMkAdWae
Ideas aren’t the problem in banking. ING’s Marnix van Stiphout explains why adoption at scale, not ideas, is the real bottleneck in banking innovation, and what it takes to move beyond pilots. #Fintech#BankingInnovation🎥https://t.co/2Gg7e4argg
ING’s CEO Steven v. Rijswijk & global head of Sustainability Anne‑Sophie Castelnau attended the IEA Ministerial Meeting in Paris. As the only private financial institution there, ING played a key role in discussions on investing in secure, affordable & sustainable energy systems.
Scaling AI isn’t a tech challenge first, it’s a confidence one. ING COO Marnix van Stiphout explains how #ING scales enterprise AI by learning first, managing risk, and moving faster without loosing control. ▶️ Watch the interview https://t.co/zifTNf8LHo
ING’s approach to #AI is pragmatic by design. AI must solve real problems, be built responsibly, reuse scalable solutions, and run on a secure, stable platform. Our principle is simple and deliberate: technology is not the goal, impact is.
7M+ customers reached with hyper‑personalised engagement. 65% of consumer loans in NL decided instantly. #GenAI chatbots resolving up to 80% of customer inquiries in real time. Real outcomes at #ING, shared by Marco Li Mandri, at #FrankfurtDigitalFinance
When AI is grounded in real‑world needs and deployed at scale, it moves beyond innovation theatre and delivers measurable value for customers and the business, explained Marco Li Mandri, ING head of Advanced Analytics Strategy.
“Autonomous AI” gets used in ways that spark fear more than clarity. As ING COO Marnix v. Stiphout reminds us: the real issue isn’t AI “running free”, it’s how we define it & design systems people can trust. So what does AI autonomy look like in practice? https://t.co/0MgBPAHiKY
Big news for payments in Europe! 🚀#Wero is now live for #ING customers in Belgium, Germany and the Netherlands, a strong step toward a more independent and connected European payment system.
Together, these European solutions already serve 130 million users across 13 countries, with more to come. The goal: one unified, European way to pay. A major milestone for Europe’s payment autonomy. #Wero#ING#EuropeanPayments#Fintech#DigitalEurope