@dyrod_@inuigaming Our support team will contact you via email to resolve it directly, and we’re now reviewing all other user payouts to fix any similar failed or returned transfers.
Thank you and all others for your patience. We’re taking steps now to ensure it's fully corrected.
@dyrod_@inuigaming After reviewing internally, we identified that the payment was indeed initiated in March but was returned from the receiving side. That was a mistake on our end for not following up properly.
@dyrod_@inuigaming Thank you for bringing this up. We’re genuinely sorry this has dragged on and understand your frustration. It wasn’t our intention to leave this unresolved and take full responsibility for the delay.
@zyroxcs@inuigaming We're aware of the concerns regarding Operation Get_RaNk payments. We acknowledge that finalizing all payments has taken longer than expected, and this is not the experience we aim to provide. Our team is working on completing all pending payouts, and we appreciate your patience.
@zuzi_cs@inuigaming Apologies for the disconnect. An update for the client went live during the game, which needed players to update immediately.
Best of luck in your future games!
@messioso Hey Graham,
We appreciate your interest in the tournament and concern for player safety. You can refer to the blog post below, In which we addressed the concerns.
https://t.co/Hx3PiPT2pt
We hope this helps clear up any questions you may have.