Despite multiple emails to Air India about the travel disruption caused by their flight delay, my concerns have gone unanswered—leaving me no choice but to raise this on X/Twitter.
@airindia@katchannaidu@jagograhakjago
@airindia Such inaccuracies are unacceptable and reflect poorly on your handling of this matter. If this issue is not taken seriously and addressed promptly, I will be compelled to pursue legal recourse.
@airindia Your response has been entirely unhelpful and appears to deflect responsibility, further adding to my distress. You have also provided incorrect information—the delayed flight was AI2442 (Mumbai–Delhi), not AI2772 (Kolkata–Mumbai).
@airindia Addressing me by the wrong name reflects a concerning lack of attention to detail and highlights incompetence at multiple levels of your team. It raises serious doubts about how you intend to resolve this issue when even the basic details are incorrect.
@airindia Who is Mr. Mishra?
Please do a thorough fact check before you revert to a message.
I have sent repeated emails regarding the disruption caused by your flight delay, there has been no resolution or updates about my case.
Thanks
Mr Riddhideep Mandal