URGENT COMPLAINT: 7GB Data Bundle Bought 2 Days Ago Already Exhausted – This is Daylight Robbery!
Dear @MTN_Customer_Care_Team,
My name is Solomon, and my MTN number is [insert your full phone number here, e.g., 08166495910.
I am writing to express my deep frustration and anger
I have already checked the MyMTN app and my usage, it doesn't add up with how little I was online. This is unacceptable!
I expect a prompt response and resolution within 24-48 hours, including a ticket reference number. If this is not handled properly, I will escalate to the NCC