Update to wayfair return theft. Chairs were stolen by driver or warehouse and resolution team has offered exception if I can locate them and return?? SCAM. Condescending, disrespectful, disgusting. Hope the police will get involved. @Wayfair needs to step up and make this right. $2k lost.
@StevenConine@AndreaJung__
Coming back for update. Chairs were stolen by driver or warehouse and resolution team has offered exception if I can locate them and return. Condescending, disrespectful, disgusting. Hope the police will get involved. Wayfair should not be trusted for ANYTHING. @StevenConine@AndreaJung__
First post ever. Desperate for help. Returned $2k worth of furniture @Wayfair. Between driver/40+ days in Warehouse the furniture was stolen. Wayfair blames me, recharged card. Resolution team refuses to talk, deliberately avoids questions, will not provide additional information. Terrible. Not right. @StevenConine@AndreaJung__@jeremybking@Wayfair
@Wayfair Grateful for any help, but not optimistic that anyone CAN help. "Resolution team" says they have permission from executives to lock my account and prevent customer service from viewing. They won't respond otherwise. Sending DM.