@greateranglia - It doesn’t appear your app is allowing customers to download their tickets onto their smart card. Do you know when this will be fixed as I’m on the train and concerned I’ll be fined when I get to the barrier even though I’ve bought a ticket.
@Se_Railway Hi, thanks for this but its not clear enough for me. If i purchased my monthly season tickets 4 days ago, is it too late to load this onto my "The Key", as on the online portal there's no options to add a photocard or a ticket? Will I need to do this via a ticket office?