Harsh S. Bhatt

Engineer by Qualification, Travel Lover by Profession. Aspiring Writer. Speak and Stand for Right.

[Harsh S. Bhatt @IamHarshBhatt]

@AmazonHelp @amazon Your division in India, @amazonIN maybe running completely on AI or third party customer support who gives a damn to the reputation and where not a single thing listen as a human to human to understand the problem! Is anyone there to listen the problem?

[Harsh S. Bhatt @IamHarshBhatt]

@amazon @amazonIN @AmazonHelp Weird conversation! Amazon support team suggested me not to shop from Amazon! I faced the issue of not delivering the product, instead of understanding the problem “Alka” suggested me not to continue with Amazon. Is this arrogance?

[Harsh S. Bhatt @IamHarshBhatt]

@AmazonHelp Soon #AmazonIndia will be replaced by some better service provider. Because they are here just to make you fool and make money from you and seller! I am chasing them since two days to just listen to the problem. But they create more confusions, not solutions. @amazon

[Harsh S. Bhatt @IamHarshBhatt]

@AmazonHelp Update: I got email from the team with same details which is already there and for the further help they shared link to contact customer care where I got advice not to use Amazon! So there’s no way your problem will entertain and any higher authority there to resolve it. @amazon

[Harsh S. Bhatt @IamHarshBhatt]

@AmazonHelp It’s been more than 12 hours where I have submitted all the details via link shared in DM. I didn’t receive any call or message.

[Harsh S. Bhatt @IamHarshBhatt]

@AmazonHelp If you cannot arrange a call, how will you understand the problem? What’s the point being on a social media platform with “Help” suffix. And it’s been more than 12 hours? Oh I need to count hours from the moment you reply!! #amazon #useless

[Harsh S. Bhatt @IamHarshBhatt]

@AmazonHelp @amazonIN You’re now slaved of third party Delivery partners. You are taking money from the customer, but need to listen and follow what “Third Party Delivery Partners” say! You’re not taking consent from the person who is actually paying for the service. @AmazonHelp

[Harsh S. Bhatt @IamHarshBhatt]

@AmazonHelp This is how #Amazon will grow in India, by not to solve the problem but “Ask not to shop from The platform” There is no comeback from my end or expectation from the answer. I left with no choice but ask to process for the refund. #scam #arrogant

[Harsh S. Bhatt @IamHarshBhatt]

@flipkartsupport @Flipkart And @flipkartsupport @Flipkart #cheapster Please answer here on public forum. I don’t need safety of my account! Even if someone hack it or breach it, they can only wait nothing is going to happen according to the commitments of @Flipkart

[Harsh S. Bhatt @IamHarshBhatt]

@flipkartsupport @Flipkart You and your service, are like opt for torture. You cannot rely on you, your commitments and the delivery system! Either you’re in general pathetic or your delivery partners have some kind of serious issue with you.

[Harsh S. Bhatt @IamHarshBhatt]

@flipkartsupport @Flipkart And since 2 days you are keep changing date to next 24 hours. And since a month you’re facing logistic issues (guessing from the delay on all orders! Or it just fake commitments from cheapsters)
Order ID: OD336816329825409100

[Harsh S. Bhatt @IamHarshBhatt]

@flipkartsupport I did @flipkartsupport And you replied with one more commitment. And I hope (And you should too) for the best and get it by your given commitment!

[Harsh S. Bhatt @IamHarshBhatt]

@flipkartsupport @Flipkart No proper answer, no proper resolution and just fake commitments. Should deliver orders on time or should close the platform. And look at the chat with agent, couldn’t see the order ask for order ID and within minute (literally) before u come back!

[Harsh S. Bhatt @IamHarshBhatt]

@flipkartsupport @flipkartsupport what is this behaviour, you keep asking me for the feedback. But for what? I didn’t get the solution. What service did you provide?

[Harsh S. Bhatt @IamHarshBhatt]

@flipkartsupport What did you resolve? @flipkartsupport I have shared the screenshot of WhatsApp about delay. And you replied me the same. This is the resolution of the problem. And your DM chatbot is keep asking for feedback.

[Harsh S. Bhatt @IamHarshBhatt]

@flipkartsupport @flipkartsupport this doesn’t consider as a resolution. It’s more like justification. Since 3 days, order is getting delayed. I am here to ask why and when will I get the order? And expecting the human support answer, not the chatbot answer. Which same as the raised concern.

[Harsh S. Bhatt @IamHarshBhatt]

@flipkartsupport @Flipkart @flipkartsupport DM reply, for which he wants me to peek :

[Harsh S. Bhatt @IamHarshBhatt]

@flipkartsupport And @flipkartsupport please stop using chatbot as a social media support team. I know it’s AI botchat but it is reaching out to real people and they will get to know the real fraud of @Flipkart