4/ I have finally left xfinity. I've literally had them since we had broadband when I was like 13, and when I became an adult and lived on my own I didn't think of anything else but to continue with Comcast/Xfinity. But now, I feel foolish waiting so long to leave.
I am most disappointed in xfinity. I've had them as my internet provider most of my life, but canceled due to frequent outages and poor speeds. Even after I canceled, statements are still being generated. The customer portal won't let me do anything, just "Something went wrong"
3/ and then when I finally go to a human being, the call center I got sounded like they were having a celebration, with cheering and yelling in the background. I was assured that I won't be charged. But for the credit I'm owed, I have to wait and then ASK for it to be refunded.
2/ so I can't even view the statement that was generated. When I called for customer service, the answering system asked me at least 5 times if I wanted use their automated system even after I kept saying no. It would Ask, then move on, then ask again, then move on & ask again
That feeling when your Xfinity account has so many outages they refuse to give you any more billing credits. Three outages in one billing period. That's too much. It's affecting my ability to work. Maybe it's time to change. Oh hey, Verizon FiOS.
@SEPTA_SOCIAL I waited until 3:50 and had to order an Uber. I do civically important work for a non-profit and have to keep appointments. These frequent scheduling issues frustrate that requirement.
@SEPTA_SOCIAL So did y'all decide to cancel the 113 #4514 and not tell anyone? Why is the 113 always late or cancelled? People have to get to work. So unreliable.
@TMobile It's very frustrating that TMo stores are only provided (or so I'm told) stock for base-level capacity SKUs for even the flag ship models. I went in trying to get a SGS22+ 256 GB; was told it had to be shipped to the store. I desperately need to replace my current phone.
@DoorDash_Help@BurgerKing just had a terrible experience ordering via BK app. Order assigned courier, was later marked as delivered (per the app) even tho not near my house. Then another courier was listed, later on it said she was approaching, i went outside, someone pulled up
AND Door Dash customer support said they were unable to get ahold of the store -- they didn't pick up their phone. This is consistent with my experience with the store, as I've tried to call them to ask why orders were canceled and they'd never pick up. So that part's on you, BK.