Your mum can't get rid of you quick enough
Zooport is a comedy-drama about identity and the complicated relationships with the place we call 'home'
#Zooport#iPlayer#Comedy#Drama
It’s an honour to be a judge for this year’s drama awards. I’m halfway through the judging process and love that, in a tricky time for our industry, there are so many great entries.
#dramaawards@C21Media
@VirginAtlantic I’m having some problems with my proposed flight to the US. I’m getting the run around from your customer service. Been on the phone for ages. They gave me an email that has just directed me back to the phone lines! Can someone from the complaints team reach out?
@British_Airways I just spoke to one of your really unhelpful outsourced call centres who is refusing to help me. Between you and @airfrance you managed to lose all 6 of our bags. It seems luckily they have turned up 72 hours later in Heathrow and we are being asked to collect…
@British_Airways The last plane we caught was @airfrance but it was due to be a connecting to flight with @British_Airways. We cancelled as the delay was too great and made our own way home. But I do have a reference reported to British airways and I received a text from you this morning
@British_Airways@airfrance I have to keep calling every hour to check on progress. Does this sound like customer service to you. These tickets were expensive. You might expect this from a low cost airline…
…them but @British_Airways and @airfrance we live in Wales. He said there’s nothing he can do as the file is closed. Why would you close the file before resolution??? I’ve asked for them to be shipped and he said all he can do is email the airport But there’s no guarantee and…
@bookingcom Your generic response directing me to the AI and outsourced customer service is indicative of the help I’ve received thus far. What we need is reallocation before my family are stranded in Kenya, not after. I’ll send you my booking confirmation as requested
Please be wary of @bookingcom . We booked a villa through their website. We were encouraged to complete the payment outside of their platform. Now the villa is non responsive and booking are refusing to help. Been on the phone to their AI and outsourced customer service who….
@bookingcom I’ve been calling the property and emailing them repeatedly. I can even see on WhatsApp that they’re looking at their phone while I’m calling and still @bookingcom refuse to help. How am i supposed to try and check in when the property is refusing to send check in deets?
Read from a script. Their advice is to turn up to the property in Nairobi that isn’t even answering their calls with my elderly mother and young kids at midnight and see what happens. Only if we’re stranded in Africa in the middle of the night will @bookingcom try and help….