@FSuperstoreUK Received an email & text from you this morning saying our order has been delivered!!! .... It hasn't.... tried calling your number multiple times only to be left waiting in your call queue system for over 30 mins. I wish I'd looked at your reviews before ordering.
@VirginHolidays Just found out that I can "expect" my refund in August 2020 from Manage my booking. As I requested my refund on the 17th April that puts me well over your "120 day maximum" time frame and more like 150!!! Absolutely disgusting service #fraud#worstcustomerservice
@VirginHolidays @joshkh So based on the above customer receiving their refund after 103 days i should have surely also received mine as im on 106 days???
@VirginHolidays @Stephca35574748 Im on 106 days now so based on the above tweet i should receive my money back in 14 days. Doubt it though #virginholidays
Has anyone actually been refunded by @VirginHolidays yet? I'm on something like day 70 with zero comms from these criminals. @abta@atol@timestravel@BBCTravelShow