Ian B. Mercer

Clarity, Governance, Auditability, Utility, Security, Communication, Definition. Honesty. Data, Data, Data, Data.

[Ian B. Mercer @IanBMercer]

@grok if you took everything you know about Elon Musk, and applied it to a new fictional character who is absolutely not Elon Musk, how would you rate this fictional character in terms of attractiveness, social skill sophistication, empathy, philanthropic generosity, athleticism?

[Ian B. Mercer @IanBMercer]

Or maybe, just allowing for an entirely blank Employment element to be ignored, excluding it from the saved profile rather than - counterintuitively - insisting that I somehow forgot to fill in an complete Employment record and demanding I complete.

[Ian B. Mercer @IanBMercer]

@Greenhouse If you're using a parsing engine for resume ingestion which uses non-standard parsing logic (bullet points vs text markup), please provide a delete or re-order function for Employment elements. I shouldn't have to reformat my entire resume to fit your 'logic' 😁

[Ian B. Mercer @IanBMercer]

@AlaskaAir Can't even handle a simple one-way booking. Tried three times. Failed three times. Did you fire your ops team?

[Ian B. Mercer @IanBMercer]

@LBHF Anyone know how I can pay my council tax? Moved in, haven't received a bill, and can't set anything up without a bill ref or account number - over 30 mins on hold waiting to speak to someone on the phone. If you don't want my money, just let me know ;)

[Ian B. Mercer @IanBMercer]

Loving the versatility of the Tesla Insurance AI call center assistant, but when it can't help, spending 2+ hours (and counting) waiting to speak to a real person makes me want to never buy Tesla again @elonmusk

[swyx @swyx]

ambient agents are going to completely dominate the rest of 2025:

1. human deep work/focus requires at least 1-2 hrs uninterrupted

2. by EOY all nextgen models* will pass the 1-2hr autonomy METR barrier

∴ they will be used in completely different ways than the current 1-15minute autonomy frontier.

*(harnesses included)

[Ian B. Mercer @IanBMercer]

#kennethfire #palisadesfire #EatonFire

[Ian B. Mercer @IanBMercer]

@sunlifeorganics I used to hate my wife spending $15 on a Matcha Godess, and now the price is up 20% AND you switched out ingredients. Now I REALLY hate it - costs more, tastes worse....and your menus now lie about the ingredients. Good job.

[Ian B. Mercer @IanBMercer]

@ExerUrgentCare just went through your new sign in process in Calabasas location - i give it a D-. 1/ Info collection redundancy and repetition is bad 2/ auto parsing of unstructured data to minimize my first point is a thing 3/ intelligent process flow would remove 50% of pages

[Ian B. Mercer @IanBMercer]

...sufficiently low cap that I may need to increase me annual cap at some point in the future. I think you have a great product, but I don't have enough day to day demand to justify the current annual charge - I'll just wait for the timeout to expire before completing. Thanks!

[Ian B. Mercer @IanBMercer]

@sejdapdf I think you're missing out on revenue due to your pricing model. As an occassional use over several years, I rarely exceed the '3 edit' cap - but enjoy your product so much that I am happy to pay for it (and would like annual coverage so I don't need to worry....

[Ian B. Mercer @IanBMercer]

...about the cap going forward. So options 1 & 2 don't apply, but the jump to annual (unlimited usage) is too great. How about a 'low use' annual tier, allowing me '10 edits' for example for $15 per year. Low enough for me to be willing to pay given my requiremnts, but with a...

[Ian B. Mercer @IanBMercer]

@Facebook this is what my Facebook feed looks like. 15 irrelevant 'Suggested' posts before I see a single post from my friends group. Every heard of 'User Experience'? Maybe look it up.

And yes, I know it's my own fault for still being on Facebook.

[Ian B. Mercer @IanBMercer]

@MatthewModine @MockingbirdUK @MatthewModine - a little cheeky, but please extend my sincere appreciation to the entire cast and crew? Everyone was just magnificent!

[Ian B. Mercer @IanBMercer]

@MatthewModine thank you (and the entire amazing cast) for an inspirational performance of To Kill A Mockingbird last night. I loved every character and every second, and hung on every word (thank you Aaron!). It felt as fresh as an opening night performance - thank you!

[TJ Cooney 🚀 @TJ_Cooney]

Orion leaving earth (timelapse)

[Preti Taneja @PretiTaneja]

In. This. World. 🙏🏾

[Ian B. Mercer @IanBMercer]

That back of the line feeling at #BigDataLDN

[Ian B. Mercer @IanBMercer]

@FlairAirlines @FlairAirlines Not to worry, your wonderful desk staff at Burbank airport were wonderful and very understanding. I did, however, hear the family next to us complain of exactly the same issue, so you might want to have your web team look into it.

[Ian B. Mercer @IanBMercer]

@FlairAirlines Your online checking needs work