Ian Inglis

[Ian Inglis @IanInglis18]

@AvantiWestCoast @avantiwestcoast, now 4 trains have gone empty to Glasgow. Why are there no trains going to Edinburgh when so many people are waiting?

[Ian Inglis @IanInglis18]

@AvantiWestCoast on train from Lancaster to Edinburgh and there has been an announcement that it will be cancelled at Carlisle. No announcement of how everybody is going to get to
Edinburgh… can you advise please?

[Ian Inglis @IanInglis18]

@AvantiWestCoast @AvantiWestCoast 1 train to Edinburgh cancelled + 2 empty trains running to Glasgow = platform full of annoyed passengers

[Ian Inglis @IanInglis18]

@AvantiWestCoast @AvantiWestCoast, at Carlisle, 2 trains to Glasgow have turned up - nobody has got on them. Platform is now full of people waiting for the sole Edinburgh train! Please ensure that train staff get people to move up aisles othwerwise there will be a lot of people left on platform

[Ian Inglis @IanInglis18]

@AvantiWestCoast Will the 19:07 not be completely full?!

[Ian Inglis @IanInglis18]

@AvantiWestCoast now at Penrith… no clarity of provided. @SimonCalder

[Ian Inglis @IanInglis18]

@lpoolcouncil , I am trying to order a replacement purple bin. I called the number provided but was transferred 6 times over 1 hour. Could somebody call me to take payment please? Thanks

[Ian Inglis @IanInglis18]

@British_Airways , I have paid for a flight with cash and upgraded with Avios. I now want to change the flight but I have been told it is not possible. I do not understand why. Can you explain please? Thanks

[Ian Inglis @IanInglis18]

@AvantiWestCoast Thanks, can you confirm what time you expect it to arrive in liverpool?

[Ian Inglis @IanInglis18]

Hi @AvantiWestCoast , national rail website shows that the 22:00 from Euston to Liverpool on 23 oct will be partially undertaken by bus. However your website does not indicate any journey alterations. Can you confirm please? Thanks

[Ian Inglis @IanInglis18]

@lpoolcouncil , trying to set up direct debit to pay Council tax but the link seems to be broken on your website? Do you know when it will be fixed? Thanks

[Ian Inglis @IanInglis18]

@WrenKitchens Sorry Ashley, I have DM’d you, thanks

[Ian Inglis @IanInglis18]

@WrenKitchens, I have been given a delivery date of the 12th november for a missing unit. I need the part tomorrow as the kitchen is being installed now. If it cannot be delivered tomorrow it will cost me money. Please let me know why it cannot be delivered tomorrow, thanks

[Ian Inglis @IanInglis18]

@WrenKitchens , could somebody get back to me on my previous tweet as soon as possible please. We have templating scheduled for next Monday and will need to cancel this if the corner unit can’t be delivered by first thing on Saturday morning at the latest, thanks

[Ian Inglis @IanInglis18]

@WrenKitchens , if this is not possible can it be dropped off as the first job on Saturday please? This would hopefully give the kitchen fitter time to install it on Saturday morning. Thanks

[Ian Inglis @IanInglis18]

Hi @British_Airways , I made a compensation claim in august for a flight that was cancelled. I am yet to receive the compensation. I am ~£500 out of pocket. Can you advise what the situation is with my claim please? Thanks