Ian McCarthy

[Ian McCarthy @IanMac7775]

@BTFC What time are you closing today?

[Virsae @Virsae]

CASE STUDY - discover how @arriviatravel identifies and manages #technology issues impacting global #WFH #contactcenter agents with VSM Everywhere. https://t.co/3X7FOOO8UB #CX #fullstack #diagnostics #AI #performancemanagement #casestudy

[Virsae @Virsae]

'Happy Thanksgiving' to all our amazing Partners and Customers from your friends at Virsae. We’re thankful for your support and wish you a joyful holiday filled with good food and great company!

[Virsae @Virsae]

Explore @Virsae's VSM and VSM Everywhere full stack #AI-powered #analytics for insights to the edge of your #enterprise network, wherever your people work. https://t.co/UumYGybhDa #CX #contactcenter #UC #MicrosoftTeams #MicrosoftTeamsRooms #hybrid #WFH

[Virsae @Virsae]

Virsae's, Tony Jayne, @RossWi11iams and Art Herold, enjoying some social time at @Avaya ENGAGE 2024, as it kicks off in Denver. @IAUG

[Virsae @Virsae]

Virsae's Tony Jayne, @RossWi11iams and Art Herold are looking forward to connecting with our Vendors, Partners and Customers this week at @Avaya ENGAGE 2024! https://t.co/xx7HmHMy2P #CX @IAUG

[Virsae @Virsae]

Discover how Virsae’s real-time #AI-powered dashboards, notifications and workflows empower #ContactCenter and #IT teams to optimize customer interactions & employee wellbeing. Book a #demo today https://t.co/OWCpxEbQfg

[Virsae @Virsae]

Are you providing the optimal experience for your #WFH agents? Check out how @arrivia benefits with VSM Everywhere in our latest #casestudy. https://t.co/3X7FOOO8UB
- Faster Fixes
- Fewer escalations
- Cost savings
- More productive, happier at-home agents
- #CustomerExperience

[Virsae @Virsae]

Unlock critical insights to optimize your #hybridworkplace and #WFH agents’ performance with VSM Everywhere https://t.co/UumYGyaJNC #contactcenter #UC #CX #performance

[Ian McCarthy @IanMac7775]

Check out how @Virsae are helping organisations resolve work from home issues and improve #cx

[Ian McCarthy @IanMac7775]

Check out how @Virsae are helping organisations resolve work from home issues and improve #cx

[Virsae @Virsae]

New Case Study – Learn how @arriviatravel is able to identify and manage the #technology issues impacting global #WFH #contactcenter agents using VSM Everywhere’s #fullstack #AI-powered diagnostics. View here https://t.co/3X7FOOO8UB #CX #servicemanagement #casestudy

[Virsae @Virsae]

'Virsae Service Management (VSM) for #MicrosoftTeams’ is now available as a transactable offer in the Azure Marketplace. Wherever your people are working, ensure every call is a seamless, experience for employees and customers alike. Learn more https://t.co/hOwyi3l7iB @msPartner

[Virsae @Virsae]

Happy holidays from the Virsae team. 
Thank you for your support in 2023 and best wishes for the New Year!

[Virsae @Virsae]

VSM delivers insights on a #global scale. Explore the benefits of the collective experience gained across all supported environments. https://t.co/aRrsGM3z6U #CX #UX #contactcenter #UC #servicemanagement

[Virsae @Virsae]

VSM External Call History for #Avaya CMS delivers unrivaled visibility into the way your #contactcenter has dealt with individual calls, detailing both #customer and #user #experience. https://t.co/EwpxMFW0LS

[Virsae @Virsae]

"Virsae's all-in-one #servicemanagement platform delivers a single-pane-of-glass experience to business leaders." #AI #hybridworkplace #CX #UX
https://t.co/7GTTmzXahr

[Virsae @Virsae]

Come and talk real-time AI-powered insights and more with @IanMac7775 @RossWi11iams Art Herold at @CallContactUS @We_are_Jabra  Booth #2038. Sign up for our daily ‘Unrivaled Insights’ Masterclass here https://t.co/K1y58L2Cyt #AI #CX #analytics #servicemanagement

[Virsae @Virsae]

Delighted to announce the @Virsae and @Hammer_CX
strategic #partnership that delivers unrivaled CX assurance capabilities for #contactcenters. Discover how to reap the dual rewards of improved productivity and customer satisfaction https://t.co/0wqOK7r4H0 #CX #UX

[Virsae @Virsae]

Meet our @Virsae team @IanMac7775 @RossWi11iams Art Herold joining @We_are_Jabra at CCCE Booth #2038. Sign up for our ‘Unrivaled Insights’ Masterclass and more here https://t.co/Fk0HoBv9F1

[Virsae @Virsae]

Hybrid working and #WFH has shifted the marker for true end-to-end management of #contactcenter and #UC platforms. See why in this popular blog… https://t.co/E0C3m0J3hE  #EmployeeExperience #CX #XCaaS