Ian Anderson

Fiction writer.

[Ian Anderson @Iananderson27]

Delighted to see that @JudyMurray is reading my crime thriller - The Anniversary.

[Ian Anderson @Iananderson27]

@HMRCcustomers You can't message an HMRC colleague????

[Ian Anderson @Iananderson27]

@HMRCcustomers hi. My tax code notice is wrong. It is impossible to contact you by phone. Can you give me a contact email address please?

[Ian Anderson @Iananderson27]

@HMRCcustomers I've tried all times of the day and can never get an answer. Can you pass my query on to a colleague please or give me another way of making contact.

[Ian Anderson @Iananderson27]

@HMRCcustomers No. I dont think there is anything else I can tell you. It is all there in my account but doesn't add up. Can you pass this on to someone in HMRC who can look into this please. I have tried calling many times but keep getting an automated message saying there is no one available.

[Ian Anderson @Iananderson27]

@HMRCcustomers No. There is a small amount of dividend income shown, £244 only. Can someone look into this in HMRC and correct?

[Ian Anderson @Iananderson27]

@HMRCcustomers As i said both individual income estimates look correct. £5k and £9k but the total shows as £26k. Can you tell me how that can be fixed please?

[Ian Anderson @Iananderson27]

@HMRCcustomers Yes it has an end date of 31st August and the income from both look OK but the total estimated income is way over??? How can we sort this?

[Ian Anderson @Iananderson27]

@HMRCcustomers I'm baffled. The income shown from the 2 pensions (which is really the same 1 pension) seems about right. But my estimated income figure doesn't equate to these. It is about £10k too high. Can someone please check and amend.

[Ian Anderson @Iananderson27]

@HMRCcustomers It doesn't seem to have stopped the first one. It says I have 2 pensions with an overstated estimated annual income

[Ian Anderson @Iananderson27]

@HMRCcustomers Yes the provider has changed to Mercer but my pension hasn't changed.

[Ian Anderson @Iananderson27]

@HMRCcustomers I don't know where I would see any of that. All I have is a new notice of coding dated 24th August and I also have a first pension payslip dated 1st September. I don't think I've had a monthly pension payslip previously.

[Ian Anderson @Iananderson27]

@HMRCcustomers No. Never. Nothing has changed except the company administering the scheme.

[Ian Anderson @Iananderson27]

@HMRCcustomers Thanks Sofia. I have looked at my Personal Tax Account but can't see how to contact you. Looking at the detail it says I now have 2 pensions which is wrong. Nothing has changed. I still have one pension at same amount as before. How can I get someone to look into that?

[Ian Anderson @Iananderson27]

@flight55199 I did that yesterday and nobody called. I will do it again now but I feel I am.being ignored.

[Ian Anderson @Iananderson27]

@British_Airways despite a number of reassuring tweet responses from various BA staff over the last 2 days, I still haven't had notice of refund for me having to cancel my flights due to my deteriorating MND. This is very stressful. Can someone please own this and respond please?

[Ian Anderson @Iananderson27]

@British_Airways Hi @British_Airways I got replies from 3 of your staff saying they'd like to help but it has all gone quiet again. I don't understand how BA Customer support operates...if at all? This is very stressful and isn't good for my health.

[Ian Anderson @Iananderson27]

@British_Airways I have been trying to contact your customer support team but just get a message saying the lines are closed. I have also emailed but get a standard reply saying to call!!! So there is no customer support?? It's like a black hole. Very poor.

[Ian Anderson @Iananderson27]

@BritishAircare3 Done that Jamie. Can you help please?

[Ian Anderson @Iananderson27]

@British_air__ I've done that. Can you help?please?

[Ian Anderson @Iananderson27]

@British_Airways Hi Abbie - are you still there? Can you help me?

[Ian Anderson @Iananderson27]

@British_Airways Hi Abbie - I tried this but it just takes me into another robot black hole. Can you https://t.co/SXuokegjni.please, the stress of this is making me ill. I've already sent a medical certificate and don't know what else you need?

[Ian Anderson @Iananderson27]

@British_air__ How do I do that?