Your customer care relations is very poor, been calling your customer care since Saturday to come check my router since Saturday as we’ve been unable to make use of our subscription. Till today no response nor anyone showed up. Very poor customer service @ipNXTweet
At ipNX, our customers are at the heart of everything we do. We are committed to delivering reliable services, maintaining transparency in our operations, and ensuring that every customer receives fair and professional treatment.
In line with the requirements of the Nigerian Communications Commission (NCC), we have published our Consumer Code of Practice. We encourage all customers to review the Consumer Code of Practice to better understand our service commitments and the channels available for support and dispute resolution.
Read the Consumer Code of Practice here: https://t.co/1iLZztd6dQ
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That’s likely not a good experience because it’s outside his expertise. However, investing in this type of business is one of the best you could make. You’ll need a solid structure and a good driver employment system. While problems will arise, they’ll be minimal. Every business carries its own risks.