Ice OpenNetWork Help Desk Chat

🌟Ice Open Network #ION powering the next wave of #Web3 with a scalable DApp framework for builders. Tokenized communities on #BNB * Chain - #PUMPit #OnlinePlus

[Ice Open Network @ice_blockchain]

🚨 We want to address the misinformation currently being spread regarding Aegis.

Some community members have shared posts claiming that Aegis was launched by us or is secretly connected to Ice Open Network / Ice Labs.

This is false.

Aegis is not our product.
Aegis is not launched by us.
Aegis is not the product we referred to in our recent announcements.

We made it very clear that the new product we launched on Monday would not be revealed publicly yet. We also explained that it is being launched under a separate product brand, the same way Online+ has its own name, brand, and domain while still being part of Ice Labs.

Unfortunately, instead of reading the announcements properly and waiting for facts, certain individuals decided to create unnecessary speculation, spread misinformation, and drag an unrelated project into baseless accusations.

That is unacceptable.

We also want to apologize to the Aegis team and community if they received negative comments, accusations, or harassment because of false assumptions made by people connected to our ecosystem. No legitimate project should be attacked because someone decided to turn speculation into “facts” without doing proper research.

Regarding our former CMO, we are disappointed to see her continue spreading misinformation and creating confusion around ION. This is not the first time we have seen narratives pushed in a way that damages the project, the team, and the community.

How can someone like her claim to stand for transparency and values.

Instead, we have seen comments removed from her channels, members of her own community blocked from participating in discussions, and conversations restricted when questions or facts challenged the narrative being presented.

This does not help the community.
This does not protect ION.
This only creates more FUD.

To everyone in the community: please read our official announcements carefully.

We said the product would launch on Monday.
It did.

We said the product name would not be revealed yet.
That remains the case.

We said it is a product brand under Ice Labs.
That is still true.

We are keeping the product private for now because the current level of FUD, personal attacks, and unnecessary speculation proves exactly why this approach is needed. Our priority right now is to protect the work, protect the launch, protect the team, and give the product the clean start it deserves.

Our goal is not to satisfy every demand for immediate disclosure.

Our goal is to save and rebuild the project with real products, real revenue, and real utility for the $ION ecosystem.

We will share more when there is something meaningful to share.

Until then, please stop turning assumptions into accusations. If you care about ION, focus on facts, official updates, and the long-term direction we are building.

We are here.
We are working.
We are protecting the project.
And we will continue moving forward.

Zeus

[Zeus @ice_z3us]

✨ Even though it is Sunday, I have personally spent more than 20 hours yesterday and today making sure everything is prepared for Monday.

I am honestly very hyped about tomorrow.

The next two weeks are extremely important for us and, in many ways, they will help define the future direction of $ION.

For those of you who have ever run ads or marketing campaigns before, you will understand what I mean when I say this: promoting Online+ through platforms like Google, Meta, and other major advertising networks was extremely difficult because of the nature of the product and its connection to crypto.

That created real limitations for us.

We could not properly promote it, scale campaigns, test audiences, optimize lead costs, or reach users in the way a normal product should be able to.

What we have built and are launching tomorrow is different.

From the beginning, this product has been designed with advertising compliance in mind, so we can finally run proper campaigns through platforms like Meta, Google, search, social, and other business acquisition channels.

The goal is very clear:

Bring in real users.
Generate real revenue.
Create real utility for the $ION ecosystem.

My focus right now is simple: I want the company to generate revenue without needing to sell a single token anymore.

Once we reach profitability, we can move with more strength into the next phase: token appreciation, buybacks, burns, deeper utility, and long-term ecosystem growth.

I want this project to succeed more than anyone.

I want you all to know that I am doing my best, every single day, to beat what sometimes feels impossible.

What I can promise is transparency.

Positive or negative, I will keep sharing the progress, the data, the feedback, the next steps, and what we are learning along the way.

These next two weeks will show us a lot:

Whether the product is strong.
Whether acquisition costs make sense.
How real customers react.
What feedback we receive.
What needs to be improved.
And how fast we can turn this into a profitable growth engine.

What I can say already is that we are pioneers again.

This is something new, something nobody else is doing in the way we are preparing to do it, and that is one of the reasons we are keeping the product name private for now.

Not because there is anything to hide.

But because we want to protect the launch, protect the team’s work, and avoid unnecessary FUD around a product that deserves a clean start.

New product.
New brand.
Same company.

Just like Online+ has its own name, brand, and domain, this new product also has its own brand and domain.

That does not mean it is separated from Ice Labs.
That does not mean anything strange is happening.
It simply means we are launching it properly for the market it is built for.

Tomorrow is the beginning.

Now we execute, measure, improve, and prove.

[Ice Open Network @ice_blockchain]

💫 Over the past month, we have been working on a new direction for ION — one that I personally believe can define the future of this project.

This time, we are doing things differently.
In the past, we shared too much too early: teasers, plans, timelines, and details before products were fully ready. We learned from that. This time, we build first, launch first, prove first, and only then reveal everything.

Phase One of this new product is almost ready and is expected to launch within the next two weeks.

The product is connected to the AI industry, designed to generate revenue from day one, and built to bring real utility and long-term value back into the ION ecosystem.

Unlike previous initiatives, this does not depend on crypto KOLs, hype cycles, or market noise. It can be marketed directly through proper business channels, including social and search campaigns. This was something we could not realistically do with Online+ due to the nature of the product and the restrictions we faced with major advertising platforms.

Once the campaigns begin, we believe it should take around four weeks to validate the product, the demand, and the market response.

For now, because of the aggressive FUD and unnecessary attacks around ION, we will not disclose the product name publicly until the right moment. The product is being launched by Ice Labs under a separate brand, as it is focused on AI and not directly branded as the ION Chain.

This approach protects the launch, protects the team’s work, and gives the product the clean start it deserves.

I will keep the community updated step by step as we move forward. Once we prove traction and growth, we will reveal more and bring the community fully into what we are building.

In around six weeks, we will have a much clearer answer on where ION stands and what this new direction can become.
I am more confident than ever that ION can come back stronger, sharper, and more focused than before.

Now it is up to the community to decide: believe in the rebuild, or watch it happen from the sidelines.

Zeus

[Zeus @ice_z3us]

Builders check 👇

How many of you are developers or have experience building front-end, back-end, or full-stack products?

[Ice Open Network @ice_blockchain]

✨ Some of you may think we went silent because we stopped working on ION.

We didn’t.

As we said weeks ago, we are still here, still building, and still fighting to put the project back on the right path.

Yes, the team is smaller now. But I still believe this team is capable of doing something powerful once the work we’ve been doing is ready to be shown publicly.

In the past, you were used to weekly bulletins, timelines, updates, and constant transparency.

That changes now.

We will no longer share every step, every internal milestone, or every expected timeline before things are ready. We learned the hard way that too much transparency can sometimes create more damage than trust, especially when technical delays happen and people turn unfinished work into FUD.

This period may look difficult from the outside, but I believe it will make the community stronger. It will separate the noise from the believers, the bad mouths from the builders, and the short-term panic from the long-term vision.

Our focus now is simple: build products that generate real revenue, so we never end up in this position again.

Big changes are coming. The website will be updated. The whitepaper will be updated. And when the time is right, the new direction will be clear.

One lesson I learned personally: never brag before the product is ready. If what we are building was easy, everyone would have done it already.

Right now, words will not convince everyone. And that is fine.

Because if our plan works and we execute it properly, the results will speak louder than any post.

We are not building only for crypto users.

We are building something that can scale beyond crypto, cheaper, faster, and with real utility.

Silence does not mean surrender.

It means focus.

Zeus

[Ice Open Network @ice_blockchain]

🧑‍💻

We are still here.
We are still building.
And we are not done yet.

[Ice Open Network @ice_blockchain]

🧑‍💻

[Ice Open Network @ice_blockchain]

🚨 We want to address a security incident that has recently come to our attention and provide full clarity to the community.

On April 15, one individual gained unauthorized access to an identity database server and illegally exported data. We have since received credible information, including direct evidence shared by a well-known member of the community, confirming that parts of this data were further distributed to third parties.

The individuals involved were not directly employed by Ice Labs. As mentioned in the past, Ice Labs worked with a third-party service provider that handled part of the operational side of the project, including coordination of development, design, product, and PR resources. The individuals responsible for this incident were part of that service provider’s team.

We have identified the individuals involved, and four former collaborators acted together in breaching their contractual confidentiality obligations and illegally sharing sensitive data.

We have already initiated formal proceedings, including a complaint filed with the Information Commissioner’s Office (ICO) and a criminal complaint with law enforcement authorities, to ensure that all responsible parties are held fully accountable.

It is important to clearly state what this incident does and does not impact.

User funds are safe. At no point were private keys, access credentials, or any information that could allow unauthorized access to user funds compromised.

The affected data includes identity key names, associated public keys, email addresses, and phone numbers used for 2FA. As a precaution, we strongly recommend that all users update their 2FA settings, including both email and phone-based authentication methods.

We are treating this matter with the highest level of seriousness and will pursue it to the fullest extent of the law. As we have done before, including successfully defending our name in legal proceedings against Intercontinental Exchange in the United States, we will take all necessary steps to ensure that those responsible are held accountable.

At the same time, this situation does not impact the continuation of the project. Development, product rollout, and ecosystem expansion continue without interruption. Our focus remains on building, delivering, and growing the Ice Open Network ecosystem.

As an additional measure, tomorrow we will run a migration on Online+ to further increase the security level. During this process, the platform may be temporarily unavailable or experience loading issues.

We will continue to provide updates as the situation progresses.

[Ice Open Network @ice_blockchain]

🤔 To the people who rush to point fingers, spread fear, and act like experts without understanding even the basics of blockchain infrastructure:

You are not protecting the community.
You are poisoning it with noise.

Crypto is already a hard industry. It does not need more panic from people doing surface-level analysis, misreading contracts, and turning their own lack of technical understanding into public accusations.

This goes beyond our project.

If you want to speak with authority in this space, learn how the technology actually works. Learn minting, burning, bridge flows, lock/unlock models, wrapped assets, liquidity mechanics, and on-chain traceability before you start posting like you uncovered some grand conspiracy.

Because too often, what gets presented as “exposing the truth” is just ignorance dressed up as confidence.

The industry grows when people verify before amplifying.
When they study before accusing.
When they bring signal instead of noise.

So no, we will not stay silent while clueless narratives create unnecessary fear in the community.

In crypto, education is not optional.
If you are going to be loud, at least be informed.

[Ice Open Network @ice_blockchain]

🧑‍💻 An Update from the CEO

Over the last two days, we made the decision to continue — and more importantly, we acted on it.

We have already restructured the company and reduced operating costs from roughly $400,000 per month to around $45,000 per month. This was not easy, but it was necessary. We moved fast, cut deep, and focused only on what is essential.

The last four years taught us many lessons, but one stands above all:

A good idea means nothing if execution is too slow.

That is the lesson we are taking forward into this next chapter.

Our priority now is simple: focus on a fresh direction that can rebuild trust in the community while also generating real revenue for the company. We are no longer interested in wasting time, energy, or capital on anything that does not directly move us closer to product-market fit and sustainable growth.

I will personally be joining the development effort to help bring this next product to market as fast as possible and to work directly with the team on execution. We are not going to repeat the mistake of overpromising before delivery. We will not reveal what we are building until it is ready. For those who still believe in us, stay with us a little longer — and when the time comes, we will show you.

To move faster, we will be building this product in a closed-source environment during development. That decision is purely about speed and execution. Right now, shipping matters more than optics. Once we are live, we can focus on opening things up properly.

We are now a smaller team, made up primarily of developers, and our time will be spent exactly where it should be spent: building. No distractions. No wasted effort. No unnecessary overhead. Just execution.

Whether people choose to stand with us or not, we are moving forward with this plan. We are going to take this shot and see it through. Once the product is live, it will be something that can be marketed far beyond the crypto industry, which gives us a much stronger path toward real adoption and sustainable company revenue.

At this moment, the company still holds a little over 1 billion $ION. These tokens will be used only to cover essential development and infrastructure costs. Because the previous service agreement has ended and that external funding is no longer available, we will be activating an automatic daily sale of $1,500 worth of tokens to help fund operations at the current market price. This is not a choice we make lightly, but it is the practical path that allows us to keep building over the coming months.

Over the next 4 to 8 weeks, you should expect to see major changes across the website, the whitepaper, and most importantly, the launch of the first version of the new product.

Our goal is clear: go live fast, get real feedback fast, and scale 10x faster than we did in the past.

What we are building is a real utility product with real-world use, something unique within crypto and something we believe the market genuinely needs.

Once it goes live, we believe adoption can accelerate faster than anything we have done before — because for the first time, our growth will be driven by real utility and real demand, not just belief alone.

To everyone who has stood by us for the past four years: thank you.

Give us 4 to 8 more weeks.

That is all we ask.

Stay with us, watch what we build, and witness how we turn the hardest moment in this project’s history into the foundation of its strongest chapter.

We are still here.
We are still building.
And we are not done yet.

Thank you for the support.

[Ice Open Network @ice_blockchain]

✨ After listening to the community, we’ve made our decision:

We stay. We build. We win.

We’re restructuring the company from the ground up.
Cutting waste.
Dropping distractions.
Doubling down on what actually matters.

No more dead weight.
No more inefficient spending.
No more side paths.

Just a leaner team, better execution, and total focus on scaling.

This is not the end of anything.
It’s the beginning of a stronger chapter.

$ION is here to stay.
The road to $1B market cap begins now.

[Ice Open Network @ice_blockchain]

🚨 An Update from the CEO

I want to speak openly about the situation we are facing.

For more than four years, our company has operated out of the BVI without a traditional bank account. Throughout that time, the business was funded primarily through token-based agreements. That meant development, infrastructure, marketing, legal, and many other operational costs were covered through tokens rather than fiat. This was possible because we worked with a service provider who believed deeply in our vision and agreed to support the project in exchange for tokens.

For over four years, that provider stood by us and helped us build. However, due to recent market conditions, he lost confidence in the project and decided to claim tokens that were scheduled to unlock after two years, on 7 April. That event triggered the crash you have seen and brought our collaboration with him to an end. It has also placed the company in a very difficult position.

Over the past four years, the total cost of building this project has exceeded $18,000,000 USD. We have invoices, records, and audit trails for every expense. During this entire period, @ice_z3us, @robertpreoteasa, and @ice_apoll0 did not take salaries, because we believed in the long-term vision and chose to keep building.

As many of you know, under our tokenomics, the team managed approximately 4.2 billion tokens across the team, treasury, and ecosystem allocations. Because the monthly operating costs of the project were so high, we entered into a long-term agreement with the service provider under which he would receive a larger amount of tokens after two years in return for supporting the business and helping us scale. That structure was meant to buy us time to build properly and reach a stronger position.

The reality is that the cost of operating the project became far greater than what could reasonably be recovered. The provider ultimately lost money on the arrangement, and after investing around $18,000,000, he chose to exit and sell the tokens he was entitled to. That is what brought us to where we are today.

At this moment, the company still holds a little over 1 billion tokens. As the attached data shows, and based on the average prices at which the provider sold in recent days, it is clear that the company has been operating at a loss from the very beginning. Even so, we kept going because we truly believed in the project.

We have seen many accusations claiming that we, as a team, dumped tokens on the community. That is simply not true. What happened was the termination of an agreement with a long-term service provider, and that outcome has now been reflected in the market.

The project's current operating cost is around $400,000 per month. Many people do not realize how expensive it is to keep a project like this alive at scale. Even if every token we had received had been sold, it still would not have fully covered the total costs and obligations of the business.

We never lied when we said we believed in this project. In fact, we are the ones who have been hurt the most by this situation.

Because I want to remain fully transparent, I have to say this clearly: we are now reviewing whether it is possible to reduce costs significantly over the coming weeks, potentially by half. If we continue operating, it may require us to sell part of the remaining treasury tokens to cover essential expenses. We are no longer in a position where we can keep absorbing losses indefinitely, especially after already carrying losses of roughly $8 million.

What happens next depends on whether the project still has real support from the market and the community. We will watch the coming days carefully and assess whether there is enough confidence and momentum for us to continue building. If there is, we will keep going. If there is not, we will be forced to consider shutting the project down. And if that happens, I want to be clear: we will burn our remaining tokens, not sell them.

It is also important for the community to understand how much of the unlocked token supply was used to support the ecosystem. Out of the 4.2 billion tokens managed across these years, more than 900 million tokens were used for exchange campaigns, KOLs, and liquidity. Many people ask for listings, but few understand what listings actually require: exchange liquidity, market making, campaigns, promotions, and other associated costs. These are real costs, and they are substantial.

There is another truth I have avoided discussing publicly until now, but I believe it is important to say it. Exchanges do not value all user bases equally. Large user numbers from Tier 3 countries did not help with listings in the way many people assumed. In many cases, exchanges specifically asked us for performance and user metrics excluding those regions. This is an uncomfortable reality of the industry, but it is a reality nonetheless.

In the images attached, I have also shared detailed costs, including what different exchanges charged us and how many tokens were required for marketing and listing-related activity. I want people to better understand how this industry really works. We have nothing to hide, and the exchanges involved can confirm the commercial structures.

I am deeply saddened that we are in this position, but I owe you the truth. The documentation is there. The records are there. The transaction history is there.

If anything, we are the ones who lost the most trying to make this vision real.

[Ice Open Network @ice_blockchain]

🔥 As mentioned, we’re actively working on it.

Real usage, weekly buybacks, and growing impact across the ecosystem.

This is how we build through market conditions.

[Ice Open Network @ice_blockchain]

📉 We see the price action. We’re not ignoring it.

There are whales moving, liquidity shifting, and it looks like coordinated activity in the market. This is outside our direct control, but how we respond is not.

There are ~11B $ION in circulation, with more than half already on the ION chain. No new coins are being minted. What we’re seeing is movement through bridging, not dilution.

On our side, we are taking action today. We’re working closely with @baomarkets and @bao_rush to drive buybacks, burns, and real usage across the ecosystem.

We’ll keep building, integrating, and pushing forward.

[Ice Open Network @ice_blockchain]

🤖 We’ve seen your comments and messages. Some think we slowed down or stopped building.

The reality is the opposite. We’re fully focused and moving faster than ever.

👨🏻‍💻 Today we’re opening another repository, showing the progress from the past weeks and making public the new AI-built ecosystem, including both backend and frontend for Online+ and the ION dApp Framework.

https://t.co/XNxb2F6s7X

This is real work, real code, and real progress. You can see it for yourself.

We’re here. We’re building.

[Ice Open Network @ice_blockchain]

🚀 A major breakthrough for Ice Open Network.

https://t.co/18gbfBQKUz

Introducing ION Pulse, our decentralized database powering the next generation of scalable Web3 applications.

👨🏻‍💻 What used to take months, even a year to build, was delivered in just 2 weeks.

This is the new speed of building. Extremely proud of the team.

[Ice Open Network @ice_blockchain]

✨ We’ve submitted our updated $ION token supply data to @coingecko, now reflecting accurate circulating and total supply across both #IONChain and #BSC.

GeckoTerminal URL: https://t.co/V9A4chg8Kd

[Ice Open Network @ice_blockchain]

🚀 The latest Online+ Bulletin is here!

https://t.co/v13n3ifA1m

This past week: the rebuild enters week 2, with the full authentication system now completely rebuilt from the ground up, along with Chat and Feed foundations.

🔥 In the ecosystem: daily $ION burns are now live via @Bao_Rush, @baomarkets weekly buybacks have hit $53K+ across two weeks, exchange listings are ahead, and more.

⚙️ Looking ahead: we move into UI across Feed, Chat, Wallet, and Profile, and building in public is making its return. Watch us in real time!

[Ice Open Network @ice_blockchain]

🔥 Thanks to our partners at @baomarkets.

Consistent weekly buybacks powered by real platform activity.

This is how $ION utility translates into value.

[Ice Open Network @ice_blockchain]

🔥 This is how it starts.

Real usage. Real activity. Real burns.

🚀 Let the $ION deflationary model do its work.