@nbcwashington every correspondence about this pandemic has been to avoid elderly family members. @SouthwestAir and @gary_kelly are refusing to refund tickets for students who had plans to travel home, but now have to change their plans to protect family!
@nbcwashington how about a story on why a national emergency is not enough for @SouthwestAir and CEO @gary_kelly to take into account the COVID-19 pandemic and modify their flight cancelation policy in light of the circumstances? π Southwestisbusinessasusual
@SouthwestAir You need to create a resource to actually
accommodate the thousands of students who are unable to fly home because they are afraid to get their elderly family members sick ππΏββοΈ. Shame on you for not adjusting your cancelation policy! I hope the money is worth it.
@SouthwestAir Or even better, I waited 2.5 hours to speak with someone, only to get hung up on. I have never been more disgusted with a company in my life.
@SouthwestAir You should be ashamed of yourselves for not accommodating the thousands of displaced people, especially students, during this pandemic! @Enterprise is offering free rentals to students trying to get home; @uhaul is offering to store studentsβ items for free.
@SouthwestAir Another airline, @FlyFrontier , is even offering students discounted/free flights home! And what are you all doing? Making people hold for 2.5 hours just to tell us βthe higher upsβ have not spoken yet?
Suggested repercussions for identified manipulators of social media to influence elections: sanctions, reputational cost, offensive cyber operations. If a country is not afraid to influence an election, who says they will care about any of these repercussions? #HerSM
I do not think preventing social media manipulation is impossible; perhaps a new governmental task force focused solely on this issue? Old wine in a new bottle, or new wine in an old bottle? #HerSM
Mr. Warner made a great point: people should know whether the information/misinformation is being given by a person or a bot. Maybe a distinction in the user name identifying a bot as a bot? #HerSM
What if your freedom of speech is used to weaponize social media platforms with misinformation? There has to be some protection/accountability. Frustrated. #HerSM